What are the responsibilities and job description for the Recreation Aid (Community Center). position at Air Combat Command?
Duties
Assists with daily operations, customer service, and recreational programming within the Community Center and Annex. Supports facility operations, gaming areas, movie theater activities, special events, and recreational programs while ensuring a safe, clean, organized, and welcoming environment for patrons. Provides direct customer support and assists staff with event setup, facility monitoring, and operational tasks. Greet patrons and provide professional customer service assistance. Monitor recreational areas to ensure compliance with facility rules and safety standards. Answer questions regarding programs, events, reservations, and facility usage. Maintain cleanliness and organization throughout the facility. Provides information and accepts reservations, payments, items offered and assistance for the Community Center. Assist with setting up and breaking down for events, tournaments, movie nights, and recreational activities. Support gaming and entertainment activities including gaming pods, (LAN) events, and theater operations. Distribute equipment, supplies, and recreational materials to patrons. Assist with decorations, signage, seating arrangements, and room preparation for programs, events and conference room functions. Monitor gaming consoles, televisions, recreational equipment, and common-use areas. Report damaged equipment, safety concerns, and maintenance issues to supervisors. Assist with inventory counts and supply organization. Ensure gaming equipment and recreation areas remain orderly and operational. Assist with attendance tracking and customer sign-in procedures. Support staff with program preparation and operational tasks. Perform opening, closing, and general operational duties as assigned.
If interested in applying for this position you may preview the online application:
Requirements
Conditions of employment
Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 06/08/2026
Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.
Qualifying Experience
Practical knowledge of recreational activities, rules and procedures. Strong customer service, communication, and computer skills. Ability to work independently and as part of a team. Basic problem-solving and organizational skills. Ability to multitask in a fast-paced recreational environment. Dependable, punctual, and professional demeanor. Previous experience in customer service, recreation, hospitality, or entertainment environments, 1-year desirable experience. Ability to safeguard, maintain, and handle cash/payment methods. Skill in the use and maintenance of various recreational equipment, electronics, and facilities are desirable. Familiarity with gaming consoles, movie theater operations, or recreational facilities. Experience working in a military or community recreation setting preferred. Have skill to communicate effectively, both orally and in writing. Be able to speak, read, and write the English Language. Ability to work evenings, weekends, holidays, and flexible schedules. Ability to lift, carry, and move equipment up to 40 pounds. Ability to interact professionally with customers of all ages and backgrounds.
You will be evaluated on the basis of your level of competency in the following areas:
Education
Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
Additional information
Assists with daily operations, customer service, and recreational programming within the Community Center and Annex. Supports facility operations, gaming areas, movie theater activities, special events, and recreational programs while ensuring a safe, clean, organized, and welcoming environment for patrons. Provides direct customer support and assists staff with event setup, facility monitoring, and operational tasks. Greet patrons and provide professional customer service assistance. Monitor recreational areas to ensure compliance with facility rules and safety standards. Answer questions regarding programs, events, reservations, and facility usage. Maintain cleanliness and organization throughout the facility. Provides information and accepts reservations, payments, items offered and assistance for the Community Center. Assist with setting up and breaking down for events, tournaments, movie nights, and recreational activities. Support gaming and entertainment activities including gaming pods, (LAN) events, and theater operations. Distribute equipment, supplies, and recreational materials to patrons. Assist with decorations, signage, seating arrangements, and room preparation for programs, events and conference room functions. Monitor gaming consoles, televisions, recreational equipment, and common-use areas. Report damaged equipment, safety concerns, and maintenance issues to supervisors. Assist with inventory counts and supply organization. Ensure gaming equipment and recreation areas remain orderly and operational. Assist with attendance tracking and customer sign-in procedures. Support staff with program preparation and operational tasks. Perform opening, closing, and general operational duties as assigned.
If interested in applying for this position you may preview the online application:
Requirements
Conditions of employment
- This position requires the incumbent to complete a background investigation with favorable results.
Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 06/08/2026
Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.
Qualifying Experience
Practical knowledge of recreational activities, rules and procedures. Strong customer service, communication, and computer skills. Ability to work independently and as part of a team. Basic problem-solving and organizational skills. Ability to multitask in a fast-paced recreational environment. Dependable, punctual, and professional demeanor. Previous experience in customer service, recreation, hospitality, or entertainment environments, 1-year desirable experience. Ability to safeguard, maintain, and handle cash/payment methods. Skill in the use and maintenance of various recreational equipment, electronics, and facilities are desirable. Familiarity with gaming consoles, movie theater operations, or recreational facilities. Experience working in a military or community recreation setting preferred. Have skill to communicate effectively, both orally and in writing. Be able to speak, read, and write the English Language. Ability to work evenings, weekends, holidays, and flexible schedules. Ability to lift, carry, and move equipment up to 40 pounds. Ability to interact professionally with customers of all ages and backgrounds.
You will be evaluated on the basis of your level of competency in the following areas:
Education
Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
Additional information
- Individual must fully meet qualification/eligibility/background requirements for this position.
- U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal Affiliation or a signed memorandum indicating the installation's decision on the 3-year residency requirement.
- Male applicants born after December 31, 1959 must be registered for Selective Service.
- Direct deposit is required.
- Satisfactorily complete an employment verification (E-Verify) check.
- A probationary period may be required.
- Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD).
- Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest.
- Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement.
- Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible.
- This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force.
- This position is not included in a bargaining unit.
- Applicants must be able to provide a REAL ID or present a combination of source identity documents authorized to facilitate access to the installation. Please contact the servicing HR Office with any questions.