Operations Support Specialist

Temp. Operations Support Specialist

Location: Lone Tree, CO (Hybrid Potential)

Job Type: Contract (through January 2027)

Pay: $25.00 - $28.00 per hour

Schedule: Monday-Friday, 8:00 AM-5:00 PM

About The Opportunity

A leading global healthcare technology organization is seeking multiple Temporary Upgrade Operations Support Specialists to join its Recipient Services team. This is an excellent opportunity for detail-oriented professionals who thrive in fast-paced, process-driven environments and enjoy supporting operational workflows that directly impact customer outcomes.

This role will focus on high-volume data entry, lead qualification support, documentation management, and order processing. The ideal candidate is highly organized, systems-savvy, and comfortable working across multiple software platforms while maintaining a high level of accuracy.

What You'll Do

Lead Qualification Support

• Review incoming sales leads for completeness and accuracy
• Enter and update lead information within CRM and internal systems
• Prepare leads for follow-up by sales and customer support teams
• Ensure lead data is accurate and properly documented
  
  

Order Processing Support

• Assist with transitioning qualified leads into completed orders
• Enter and maintain order details across multiple systems
• Verify required documentation is complete and properly captured
• Support efficient order workflow management
  
  

Data Entry & System Management

• Perform high-volume data entry with exceptional accuracy
• Navigate and maintain records across multiple platforms, including:
• Salesforce
• Oracle or similar ERP systems
• DocuSign
• Healthcare workflow management systems
• Maintain data integrity and consistency across all systems
  

Documentation & Workflow Support

• Track and follow up on missing documentation
• Upload, organize, and validate customer and order records
• Support standardized workflow processes to ensure timely completion
  
  

Operational Support

• Help reduce backlog in lead and order queues
• Execute repeatable tasks with speed and accuracy
• Identify discrepancies and escalate issues when appropriate
• Contribute to overall team efficiency and service-level goals
  
  

Qualifications

Required Experience

• 1-3 years of experience in:
• Data entry
• Administrative support
• Operations support
• Sales support
• Customer service operations
• Experience working in high-volume, process-oriented environments
• Strong computer and data management skills
  

Preferred Experience

• Salesforce experience strongly preferred
• Oracle or similar ERP system experience
• Experience with DocuSign or electronic document platforms
• Healthcare, medical device, insurance, or related industry experience
• Experience with healthcare workflow systems such as Brightree is a plus
  
  

Skills & Competencies

• Exceptional attention to detail and accuracy
• Strong organizational and time management skills
• Ability to manage repetitive tasks while maintaining quality
• Comfortable working across multiple systems simultaneously
• Process-oriented mindset with strong follow-through
• Strong written and verbal communication skills
• Ability to learn new systems and workflows quickly
  
  

Work Environment

• Initial training will be conducted onsite in Lone Tree, CO
• Candidates should expect to work onsite full-time during the training period
• Potential hybrid schedule available after training (3 days onsite / 2 days remote)
• Professional office environment
  
  

Why Apply?

• Competitive hourly pay
• Opportunity to gain experience with leading healthcare technology systems
• Collaborative team environment
• Valuable exposure to healthcare operations and customer support processes
• Immediate opportunity with a growing team
  
  

Interested candidates are encouraged to apply as soon as possible. Multiple openings are available and interviews are being scheduled immediately.

AimHire is an equal opportunity provider.