What are the responsibilities and job description for the Residence Inn Indianapolis Downtown on the Canal - Front Desk Agent position at Aimbridge Hospitality?
We are looking for availability to work a 3pm-11pm shift.
Join Our Team as a Front Desk Agent!
The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. Youre the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.
KEY SKILLS/RESPONSIBILITIES
- Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether its a quick question or a big request, youre all about making their stay unforgettable.
- Communication Champ: You know how to get the message acrossclearly, confidently, and with a smile. Whether its chatting with guests or coordinating with the team, you keep things flowing smoothly.
- Quick-Thinking Problem Solver: When challenges pop up, youre already on it. You think fast, act smart, and turn potential hiccups into happy endings.
- Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.
EDUCATION & EXPERIENCE
- High school diploma or equivalent; experience in a hotel or related field preferred.
- Familiarity with hotel management software and Microsoft Office suite.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
PROPERTY INFORMATION:
This hotel is located directly on Indianapolis's scenic Central Canal and a block away from Military Park. It offers self catering accommodations and an indoor pool area. The bright colored rooms at Residence Inn Indianapolis Downtown have a cozy seating area facing the flat-screen TV. Guests can prepare meals at the kitchen equipped with stove top and dishwasher. All the necessary silverware and serving dishes are available. Guests can enjoy the scenic views of the Central Canal from the hotels outdoor terrace. The Residence Inn Indianapolis Downtown on the Canal also offers dry cleaning/laundry services. A complimentary full breakfast is served at the lounge every morning. The hotel is surrounded by restaurants like Fogo do Chao or Mortons Steakhouse. Convention Center Plaza and the Indiana State House are within one mile from the hotel.
Application deadline for Colorado positions: We are looking for availability to work a 3pm-11pm shift.