What are the responsibilities and job description for the AC Hotel Oklahoma City Bricktown - Front Desk Supervisor position at Aimbridge Hospitality?
Join Our Team as a Front Desk Supervisor
As the Front Desk Supervisor, you’re the heartbeat of hospitality—leading the charge to make every guest feel genuinely welcomed and valued. You’ll guide your team with energy and enthusiasm, setting the tone for service that’s not just good, but unforgettable. From smooth check-ins to friendly problem-solving, you’ll help create an experience guests rave about. If you love leading by example and turning everyday moments into memorable ones, this is your spotlight.
Key Skills/Responsibilities
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
Modern Boutique Hotel in OKC's Bricktown. Refine your traveling experience at AC Hotel Oklahoma City Bricktown. Our boutique hotel in Oklahoma City combines modern conveniences with subtle sophistication for a completely elevated stay. Every element of our hotel is infused with the European soul and Spanish roots that embody our philosophy. Our spacious hotel rooms are thoughtfully designed with free Wi-Fi, Smart HDTVs with streaming capabilities, mini-fridges and deluxe bedding. Step outside our doors and venture out in Bricktown, Oklahoma Citys booming entertainment district. Explore this historic area by floating down the Bricktown Canal on a water taxi, explore the Young Family Athletic Center and find several museums, shops and restaurants. Return to the AC Lounge for craft beer, signature cocktails and Spanish inspired small plates. After an eventful day in downtown Oklahoma City retreat to your guest room for ultimate solace. Whatever brings you to Oklahoma City discover the comforts you crave at AC Hotel Oklahoma City Bricktown. At our hotel, we're committed to providing the best guest service in the area. But what really sets us apart is our team. When you join us, you'll find a supportive and collaborative work environment where you'll feel like part of a family. We celebrate our successes every month with team-building activities and events that bring us closer together. So, if you're looking for a place where you can grow, succeed, and belong, come join us!
As the Front Desk Supervisor, you’re the heartbeat of hospitality—leading the charge to make every guest feel genuinely welcomed and valued. You’ll guide your team with energy and enthusiasm, setting the tone for service that’s not just good, but unforgettable. From smooth check-ins to friendly problem-solving, you’ll help create an experience guests rave about. If you love leading by example and turning everyday moments into memorable ones, this is your spotlight.
Key Skills/Responsibilities
- Guest Experience Pro: Greet guests with genuine warmth and keep check-ins and check-outs smooth and stress-free. You’re the go-to for reservations, VIP requests, and making every guest feel like a star.
- Operations Maestro: Keep things running like clockwork by tracking logs, managing messages and packages, and making sure every detail is handled with professionalism and speed.
- Revenue & Rate Strategist: Stay sharp on rates, packages, and promotions, helping boost room revenue while keeping guests happy with great value.
- Team Leader & Problem Solver: Build a strong, communicative team, train new associates, and tackle guest concerns or workplace hiccups with confidence and creativity—all while keeping safety and standards front and center.
- High School diploma or equivalent required; college coursework in a related field helpful.
- At least 2 to 3 years of progressive experience in a hotel or related field required.
- Previous supervisory experience preferred.
- Must have a valid driver’s license.
- Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
Modern Boutique Hotel in OKC's Bricktown. Refine your traveling experience at AC Hotel Oklahoma City Bricktown. Our boutique hotel in Oklahoma City combines modern conveniences with subtle sophistication for a completely elevated stay. Every element of our hotel is infused with the European soul and Spanish roots that embody our philosophy. Our spacious hotel rooms are thoughtfully designed with free Wi-Fi, Smart HDTVs with streaming capabilities, mini-fridges and deluxe bedding. Step outside our doors and venture out in Bricktown, Oklahoma Citys booming entertainment district. Explore this historic area by floating down the Bricktown Canal on a water taxi, explore the Young Family Athletic Center and find several museums, shops and restaurants. Return to the AC Lounge for craft beer, signature cocktails and Spanish inspired small plates. After an eventful day in downtown Oklahoma City retreat to your guest room for ultimate solace. Whatever brings you to Oklahoma City discover the comforts you crave at AC Hotel Oklahoma City Bricktown. At our hotel, we're committed to providing the best guest service in the area. But what really sets us apart is our team. When you join us, you'll find a supportive and collaborative work environment where you'll feel like part of a family. We celebrate our successes every month with team-building activities and events that bring us closer together. So, if you're looking for a place where you can grow, succeed, and belong, come join us!