What are the responsibilities and job description for the Holiday Inn Express & Suites Oklahoma City Downtown Bricktown - Front Desk Agent position at Aimbridge Hospitality?
Join Our Team as a Front Desk Agent!
The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.
Key Skills/Responsibilities
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
Modern Hotel Near Bricktown Canal. Welcome to the Holiday Inn Express & Suites Bricktown of Oklahoma City. With a convenient location off I-235 and I-40, and close proximity to Bricktown Canal, our hotel in Bricktown is a great choice for groups and government travelers. If you are in town for business, you might like to know that we are just minutes from Continental Resources, GE Oil and Gas Research Center, Tapstone Energy, Devon Energy, as well as the OKC Convention Center. White Water Bay, Frontier City, the Oklahoma City Zoo, the Oklahoma City Science Museum, the Young Family Athletic Center, the National Cowboy and Western Heritage Museum, and the University of Oklahoma are just a short drive away. The Oklahoma City National Memorial, Oklahoma City Museum of Art, Paycom Center, Chickasaw Bricktown Ballpark, and the exciting Oklahoma City Boathouse District are all a short walk from our hotel. Our hotel offers everything you need for a comfortable stay, from modern accommodations to free hot breakfast, a 24 hour fitness facility, on site parking, and free WIFI. Each of our guest rooms is equipped with plush bedding, 42 inch TVs, Microwaves, Mini Fridges, and Keurig Coffee Makers. Whatever brings you to Downtown OKC, enjoy your stay at the Holiday Inn Express & Suites Downtown Bricktown. At our hotel, we're committed to providing the best guest service in the area. But what really sets us apart is our team. When you join us, you'll find a supportive and collaborative work environment where you'll feel like part of a family. We celebrate our successes every month with team-building activities and events that bring us closer together. So, if you're looking for a place where you can grow, succeed, and belong, come join us!
The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.
Key Skills/Responsibilities
- Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
- Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
- Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
- Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.
- High school diploma or equivalent; experience in a hotel or related field preferred.
- Familiarity with hotel management software and Microsoft Office suite.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
Modern Hotel Near Bricktown Canal. Welcome to the Holiday Inn Express & Suites Bricktown of Oklahoma City. With a convenient location off I-235 and I-40, and close proximity to Bricktown Canal, our hotel in Bricktown is a great choice for groups and government travelers. If you are in town for business, you might like to know that we are just minutes from Continental Resources, GE Oil and Gas Research Center, Tapstone Energy, Devon Energy, as well as the OKC Convention Center. White Water Bay, Frontier City, the Oklahoma City Zoo, the Oklahoma City Science Museum, the Young Family Athletic Center, the National Cowboy and Western Heritage Museum, and the University of Oklahoma are just a short drive away. The Oklahoma City National Memorial, Oklahoma City Museum of Art, Paycom Center, Chickasaw Bricktown Ballpark, and the exciting Oklahoma City Boathouse District are all a short walk from our hotel. Our hotel offers everything you need for a comfortable stay, from modern accommodations to free hot breakfast, a 24 hour fitness facility, on site parking, and free WIFI. Each of our guest rooms is equipped with plush bedding, 42 inch TVs, Microwaves, Mini Fridges, and Keurig Coffee Makers. Whatever brings you to Downtown OKC, enjoy your stay at the Holiday Inn Express & Suites Downtown Bricktown. At our hotel, we're committed to providing the best guest service in the area. But what really sets us apart is our team. When you join us, you'll find a supportive and collaborative work environment where you'll feel like part of a family. We celebrate our successes every month with team-building activities and events that bring us closer together. So, if you're looking for a place where you can grow, succeed, and belong, come join us!