What are the responsibilities and job description for the Insurance Customer Advocate position at AIL?
Be the trusted person clients turn to when they need clarity about insurance protection.
AO Globe Life is hiring Insurance Customer Advocates to work remotely with clients and help them understand available life, accident, and supplemental health insurance options.
This is more than a traditional customer service role. You will have the opportunity to build relationships, educate clients, develop professional sales skills, and earn based on your performance.
How You’ll Contribute
Work with warm leads provided by the company
Schedule virtual appointments with prospective clients
Conduct client needs reviews
Explain insurance coverage in a clear, respectful manner
Follow up with clients and answer questions
Support a positive, professional client experience
What We Provide
Work-from-home opportunity
Warm leads with no cold prospecting requirement
Weekly pay and unlimited earning potential
Medical insurance premium reimbursement
Comprehensive training and continuous coaching
Incentive programs
No overhead expenses
OPEIU Local 277 union representation
A long-term opportunity with a 70-year member-focused organization
Skills for Success
Excellent verbal and written communication
Strong active-listening skills
Customer-focused attitude
Detail-oriented work style
Comfort with computer systems
Self-discipline in a remote work environment
Salary : $90,000 - $119,981