What are the responsibilities and job description for the Electrical Trainer & Assistant Manager position at Aiello Home Services?
We are seeking an Electrical Trainer & Assistant Manager to help train, coach, and develop our growing team of electrical service technicians. This role is ideal for an experienced electrician who is ready to spend less time on the tools while using their field experience to help others succeed. You’ll work alongside our Service Manager, helping technicians master the Aiello Service Call Process while supporting the daily operations of the department. Experience with Nexstar Network or training is a plus, but not required.
What We Offer
- Competitive Pay: $80,00-$100,000 bonus opportunities up to $20,000
- Benefits: Aiello covers, on average, 77% of medical costs, plus dental, vision, short-term disability, and 401(k)
- Work-Life Balance: 4 weeks of PTO
- Company Vehicle: Brand-new company truck with fuel card
- Paid Training & Development: Continued training and professional development to help you succeed in your new role
Key Responsibilities
- Train, coach, and develop electrical service technicians
- Conduct ride-alongs, role-playing, and one-on-one technician coaching
- Train and reinforce the Aiello Service Call Process and customer experience standards
- Support the Service Manager with daily department operations and technician performance
- Help onboard and develop new technicians while identifying ongoing training needs
- Coordinate with dispatch to ensure proper job flow and technician utilization
- Reinforce performance standards, accountability, and continuous improvement throughout the department
Qualifications
- Electrical industry experience required. A CT E1 or E2 is necessary
- Strong organizational and communication skills
- Ability to lead without direct authority
- Comfortable working in a fast-paced, service-driven environment
- Proficient with computers and scheduling/CRM systems
- Desire to grow into a senior leadership role
We are growing because we hire people who take pride in their work. This team has been serving its community for decades. What customers don’t see is what it feels like to be a part of our team. We know you’ll do the job right, and that will be recognized. Your strong performance is rewarded with strong earning potential. This isn’t just your next job. This is the beginning of your career. We’d like to meet you. The door is open!
Aiello Home Services is an Equal Opportunity Employer. AA/EOE
Pay: $80,000.00 - $100,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Are you fluent in CRM systems? If so, what systems have you used?
License/Certification:
- E2 or E1 (Required)
Ability to Commute:
- Windsor Locks, CT 06096 (Required)
Work Location: In person
Salary : $80,000 - $100,000