What are the responsibilities and job description for the Front Desk Concierge position at AIDS Healthcare Foundation?
The Concierge contributes to AHF by presenting a friendly, helpful face to patients, people seeking testing, primary or pharmacy patrons. Within their duties of greeting patients in a courteous and sensitive manner and assisting with the needs of our clients, this position has the opportunity to give standout service that enhances the reputation of AHF, encourages clients to continue to seek medical treatment from an AHF Wellness Center and recommend our services to others. Attention to detail when trying to assess patient needs. Active listener and ask open ended questions to better understand patient needs.
The Concierge enhances the reputation of AHF by lending a helpful hand when needed, and thinking of their role as collaborative, rather than exclusive. In addition, giving feedback to their manager about how service could be improved will allow the team members to enhance their contribution.
You will be a passionate advocate for our top initiatives.
To be successful as the Concierge, it is crucial to ensure that the AHF Core Values and Mission stay top of mind with all that you do. At AHF, we are nimble and able to adapt in a dynamic environment to assist in providing the best experience for our clients and workplace for our employees.
AHF has a collaborative organizational structure where staff are accountable to multiple leaders.
The Concierge will work as a part of a close-knit team to add consistent value to the team at AHF Atlanta by adapting to various situations with ease and by being flexible.
The Concierge enhances the reputation of AHF by lending a helpful hand when needed, and thinking of their role as collaborative, rather than exclusive. In addition, giving feedback to their manager about how service could be improved will allow the team members to enhance their contribution.
You will be a passionate advocate for our top initiatives.
To be successful as the Concierge, it is crucial to ensure that the AHF Core Values and Mission stay top of mind with all that you do. At AHF, we are nimble and able to adapt in a dynamic environment to assist in providing the best experience for our clients and workplace for our employees.
AHF has a collaborative organizational structure where staff are accountable to multiple leaders.
The Concierge will work as a part of a close-knit team to add consistent value to the team at AHF Atlanta by adapting to various situations with ease and by being flexible.