Associate Director of Advancement Systems and Analytics

About SAIC

For more than 150 years, the School of the Art Institute of Chicago (SAIC) has been a leader in educating the world’s most influential artists, designers and scholars. Located in downtown Chicago with a fine arts graduate program consistently ranking among the top four graduate fine arts programs in the nation by U.S. News and World Report, SAIC provides an interdisciplinary approach to art and design as well as world-class resources, including the Art Institute of Chicago Museum, on-campus galleries and state-of-the-art facilities. SAIC’s undergraduate, graduate and post-baccalaureate students have the freedom to take risks and create the bold ideas that transform Chicago and the world—as seen through notable alumni and faculty such as Michelle Grabner, David Sedaris, Elizabeth Murray, Richard Hunt, Georgia O’Keeffe, Cynthia Rowley, Nick Cave, and LeRoy Neiman.

Position Summary

The Associate Director of Advancement Systems & Analytics supports the operational, data management, and reporting needs of the Advancement division of School of the Art Institute of Chicago (SAIC). This role works closely with colleagues across SAIC Advancement and other departments to satisfy information needs and deliver high-quality analysis, reports, and insights that facilitate data-driven decision making.

This position reports to the Director of Advancement Operations and Services. They will coordinate and fulfill production requests—including data imports, reports, audits, and analytics—ensuring accuracy, consistency, and timeliness. The Associate Director will be joining the team at an exciting time for SAIC and the Department of Advancement, playing a key role in the division’s CRM transition from Raiser’s Edge to ascend (Salesforce). This role works in close partnership with Advancement systems administration, including Raiser’s Edge, Power BI, Reporting Services, and related platforms.

Responsibilities

• Design and maintain data structures within the CRM (currently Raiser’s Edge) and related systems to ensure data accuracy and integrity.
• Support data integrity through audits, validations, and hygiene projects; assist users with data imports and identify recurring issues for resolution.
• Build and maintain dashboards and reports that track fundraising progress and other Advancement metrics using tools such as Power BI, Reporting Services, and/or Tableau.
• Conduct needs assessments for reporting requests; lead and participate in regular collaboration sessions with the Advancement team.
• Create, update, and distribute ad hoc and scheduled reports to Advancement and SAIC leadership.
• Conduct data analysis for regular pipeline reviews and participate in ad hoc projects as requested.
• Develop and deliver training materials for Advancement staff and campus partners on data processes, reporting tools, and system use.
• Support ongoing data cleanup, entry, and other operational and development needs as assigned.
• Collaborate with partners across the institution—including Central Operations and the Museum—on data integrity, analytics best practices, and CRM implementation.
• Contribute towards identification of business needs and the creation of innovative solutions.
• Perform additional duties as needed to support the goals of Advancement Operations.

Qualifications

• Bachelor’s degree in Information Management, Computer Science, or a related field—or equivalent combination of education and experience.
• 3–5 years of experience working with CRM systems (e.g., Raiser’s Edge, Salesforce).
• Demonstrated experience using data visualization tools such as Power BI or Tableau.
• Strong understanding of T-SQL, relational database systems, and data management principles.
• Excellent written and verbal communication skills, with the ability to work effectively with both technical and non-technical audiences.
• Proven ability to manage multiple projects and meet deadlines in a fast-pace environment.
• High attention to detail, accuracy, and confidentiality.
• Experience working in a service-oriented, collaborative environment.

Compensation & Benefits

Please click on the links below to view our competitive, comprehensive benefits package:  

• Hiring Range: $70,000 - $85,000.

The expected hiring range is an estimated amount for positions based on the grade. Final offers are based on various factors, including skill set, experience, qualifications and other job-related reasons. 

• Benefits        
• PTO Overview
• Job Classification: Full time
• Employment Category: Exempt
• Grade Level: 9

If you are accessing this listing from a third party, not all links to salary and benefits information may work. Please visit our career page at saic/artic.edu/employment for complete information

Application Instructions

Please submit your resume and cover letter to be considered for this position.

Union

This position is part of a bargaining unit represented by AFSCME Council 31.

Accessibility

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following page:

Accessibility Accommodation for Applicants

Equal Opportunity Statement

The Art Institute of Chicago is an Equal Opportunity Employer that recruits, hires and promotes qualified individuals compliant with federal and state laws. If reasonable accommodation is needed to participate in the job application or interview process, please contact the Department of Human Resources at  apply_help@artic.edu.

Salary : $70,000 - $85,000