Demo

Loss Prevention Customer Service Associa

AI
Pittsfield, MA Full Time
POSTED ON 8/25/2026
AVAILABLE BEFORE 9/22/2026
  • Opportunity: Contribute To The Growth Of Your Career** Supports the

District Loss Prevention Manager and Store Management by executing core

responsibilities, focused on acting as a visual deterrent to prevent

potential loss/dishonesty and by wearing a body worn camera. Supports a

positive customer shopping experience in the store and maintains a

strong store partnership with store teams and loss prevention. Exercises

sound judgment in decision-making to ensure their safety, the safety of

others, and the protection of the Company brand. Adheres to Company

policies and maintains and supports Company culture and values. -

Maintains a proper and professional stance in the designated area at the

front of the store - Act as a visual deterrent to prevent potential

loss/dishonesty - Review and understand the Store Emergency Response

Guide - Wear a complete Company approved uniform including a Body Worn

Camera - Greet customers appropriately, demonstrate courtesy and

respect - Establish and maintain a position at the front of the store or

in a department - Respond to customer requests for assistance by

referring customers to store management or customer service via a

Company issued radio - Observe and report any suspicious behavior or

critical incidents to LP or store management - Perform a closing safety

sweep of the store with a member of management - Adhere to all Company

Policy and Procedure - Document required incidents in AIIM Case

Management - Performs other duties as assigned **Who We Are Looking For:

You!** - Strong verbal and written communication - Sound decision making

skills - Ability to take initiative and perform well independently -

Prioritizes/organizes workload and manages time effectively - Able to

stand for long periods of time - 0-2 years retail or security experience

Salary.com Estimation for Loss Prevention Customer Service Associa in Pittsfield, MA
$39,295 to $49,609
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