What are the responsibilities and job description for the Program Manager Digital Banking position at AI ASAP LLC?
Job Title: Senior Program Manager – Digital Banking
Primary Skill: Program Management, Agile, Jira
Experience: 10 years
Plano, Texas
Job Description:
- Lead end-to-end go-to-market execution for digital banking platform launches.
- Own integrated launch plans covering milestones, dependencies, and readiness tracking.
- Drive cross-functional collaboration across Product, Marketing, Sales, Ops, Risk, and Compliance.
- Manage launch readiness including training, FAQs, communications, and enablement.
- Oversee phased rollouts, pilot launches, and deployment readiness gates.
- Lead stakeholder governance, executive updates, and decision forums.
- Track risks, issues, and escalations; ensure smooth hypercare support post-launch.
- Ensure compliance approvals, control checks, and customer communications are completed.
- Required experience 7 years in GTM, product launches, or program management in regulated industries.
- Own integrated launch plans, including milestones, dependencies, readiness criteria, governance, and execution tracking.
- Drive cross-functional coordination across Product, Marketing, Sales, Operations, Client Service, Finance, Risk, Compliance, Legal, and Change Management teams.
- Manage launch readiness activities, including training, FAQs, enablement materials, communications, and frontline support.
- Coordinate phased rollouts, launch sequencing, and readiness gates from pilot through broad deployment.
- Lead executive updates, decision-making forums, issue/risk tracking, escalations, and hypercare support.
- Digital banking platform knowledge.
- Product launch and rollout management tools.
- Agile, Scrum, Project tracking tools (Microsoft Project, Jira, Microsoft Visio).