What are the responsibilities and job description for the DC Corrective Action Specialist position at Ahresty Wilmington Corporation?
Position Summary:
Leads both internal and external die cast trouble report (Form-1 & Form-2) activities through investigation and work with responsible DC manufacturing divisions for the effective closure of all Die Casting internal and external corrective actions.
Scope of Responsibility:
Lead / support corrective action activities for both internal and external die casting quality issues. Ensures claim countermeasures promised to the customer are implemented in a timely manner and are effective to prevent repeat issues at the customer. Leads the closure of DC QSTR’s and Customer Complaint Form-1, and Internal DC Form-2.
Essential Duties & Responsibilities:
• Daily Management:
• Lead DC corrective action activities from receipt through closure.
• Review corrective actions responses to ensure all countermeasures are in place.
• Supports / Fills out corrective action form. (Form-1 and Form-2)
• Submits filled out corrective action form to die casting senior manager for approval.
• Complies required corrective action evidence into Red folders for closure.
• Tracks DC open corrective actions and communicates status (reporting).
• Supports Weekly Leadership Corrective Action Meetings
• Applicable reporting, as assigned.
• Performs similar or related duties as assigned.
Improvement Activities:
• Apply Deming principles and other root cause analysis tools (5 why) when analyzing problems within the associate’s department and makes appropriate recommendations for improvements.
• May participate in Quality Circle improvement team when possible.
• May perform other related improvement functions as assigned.
Education / Experience / Training
• Minimum Required:
• High School Diploma or GED.
• Ability to handle multiple projects simultaneously.
• Ability to work with minimal direction / supervision.
• Good written and verbal communication skills; good organizational skills; good problem-solving skills with experience in the use of analytical tools.
• Strong knowledge and use of Microsoft Access, Excel, PowerPoint, Project and Word.
• Familiarity with generating Pivot Tables, data validation, filters and formulas in Excel and ability to troubleshoot Microsoft Office issues.
Recommended:
• Strong knowledge / background of the die-casting process.
• Experience with analytical thinking and corrective action process
• Certified Internal Auditor for ISO / IATF 16949.