What are the responsibilities and job description for the Veterinary Assistant/Customer Service Representative position at AHP - NEVADA LLC?
Description
About Us
We’re a compassionate, energetic, and client-focused veterinary practice dedicated to providing exceptional care to pets and outstanding support to the people who love them. Our team is collaborative, upbeat, and committed to creating a positive work environment where everyone can grow and thrive. We’re looking for an experienced Veterinary Assistant who shares our passion for animals and teamwork.
What You’ll Do
As an integral part of our medical team, you will:
- Assist veterinarians with exams, procedures, and treatments
- Safely handle and restrain animals of all sizes and temperaments
- Prepare and maintain exam rooms, surgical suites, and equipment
- Perform basic lab tests (fecals, urinalysis, blood draws depending on state rules)
- Administer medications and treatments as directed
- Monitor patients during recovery or hospitalization
- Maintain accurate medical records and support front-office flow as needed
- Provide excellent client communication, education, and service
- Contribute to a clean, organized, and safe clinic environment
- Clerical Duties
What We’re Looking For
- Strong animal handling and restraint skills
- Familiarity with common veterinary procedures, medications, and diagnostics
- Ability to multitask in a fast-paced environment
- Compassion, patience, and a positive, team-centered attitude
- Excellent communication and customer service skills
- Willingness to learn and support colleagues
Why You’ll Love Working With Us
- Supportive, fun, and inclusive team culture
- Opportunities for continuing education and skill growth
- Health, dental and vision insurance with company contribution
- 401(k) with company matching
- Competitive compensation based on experience
- Employee pet care discounts
- A workplace that truly values your contributions
Requirements
Requirements
DUCATION AND LICENSURE REQUIREMENTS
- High school diploma
- VA certification preferred, but not required
- Relevant experience as a veterinary assistant
PERSONAL REQUIREMENTS
PHYSICAL EFFORT
The physical demands described here are representative of those that must be met by an employee to successfully perform the primary functions of this job.
WORK ENVIRONMENT
- While performing the duties of this job, the employee is exposed to hazards associated with aggressive patients; hazards associated with infected animals and controlled substances; exposure to unpleasant odors and noises; exposure to bites, scratches and animal wastes; possible exposure to contagious diseases.
- Will be exposed to potentially hazardous or unpleasant materials, including: blood, urine, feces, and vomit (at least 50% of the time); anesthetic gases (25% of the time); cleaning materials (90% of the time); medical sharps (90% of the time); radiographic exposure (25% of the time), exposure to therapy laser (10-15% of the time), and zoonotic diseases (less than 10% of the time)