Gallery Attendant (34951)

Come work for the leading employer in the Coachella Valley. Agua Caliente offers a comprehensive benefit and compensation package that includes rich medical and dental benefits, a 401k plan with employer match, more than 3 weeks of paid time off per year for newly hired employees, and other great benefits like food and beverage discounts at our three casinos, fuel discounts, tuition and wellness reimbursement, plus much, more.  

WHO ARE WE: The Agua Caliente Band of Cahuilla Indians is a federally recognized Indian Tribe located in Palm Springs, California, with 32,000 acres of reservation lands that spread across Palm Springs, Cathedral City, Rancho Mirage, and into the Santa Rosa and San Jacinto mountains. The Tribe currently owns and operates two 18-hole championship golf courses, 3 casinos located in Cathedral City, Rancho Mirage, and downtown Palm Springs, two world class spas, and a fuel station. For more information about the Tribe, visit www.aguacaliente-nsn.gov.

The Agua Caliente Cultural Museum is a new 48,000 square-foot state-of-the-art museum, located in downtown Palm Springs, California and includes a large gallery for the story of the Agua Caliente people, a changing gallery to share exhibitions about Native peoples of the United States, a 1,000 square-foot store, education classroom, meetings rooms and an outdoor education garden.

Position Summary

Gallery Attendants will engage with museum visitors specific to the Agua Caliente Band of Cahuilla Indians and the permanent exhibition dedicated to their history and culture. Gallery Attendants will facilitate a safe and informative exhibit experience by relaying museum policies to visitors, re-directing guests who are not following these museum policies, and help maintain a clean, positive environment with proactive assistance. Gallery Attendants will be trained about facility issues and reaching out to the appropriate staff/departments when needed. This position will assist the museum team with opening and closing duties. Individuals should be comfortable informing and discussing a culture that may not be their own. A successful candidate will be able to work seamlessly with both a diverse Team and Visitors; along with ensuring that all engagement with visitors aligns with the Tribe’s direction and voice.  This position reports to the Manager of Retail and Visitor Services. 

Duties and Responsibilities

• Assist in museum opening and closing procedures
• Assist in facilitating an enjoyable visitor experience by engaging with visitors in the museum galleries
• Cover for other team members for breaks
• Participate in all training activities in order to properly convey information about exhibitions and events hosted by the museum

Qualities

• Excellent Customer Service
• Willingness to learn and share the story of the Agua Caliente people
• Retain information and appropriately share the Tribe’s voice
• Integrity in daily habits
• A drive to build relationships with visitors

Collaborates with

Qualifications

• High School Diploma or equivalent
• Previous museum or retail experience preferred
• Ability to pass background check and drug test
• Weekend availability and the occasional evening as needed
• A clear understanding and respect for the culture of the Agua Caliente Band of Cahuilla Indians and the mission of the Agua Caliente Cultural Museum

Work Environment

Typically, this position requires the employee to stand for extended periods of time, as well as walk, climb, crouch, and stoop.  The position will be mostly indoors with minimal time spent outside.  Using a computer and communicating with others will be a daily activity.  The position occasionally requires the ability to lift up to 30 pounds.