What are the responsibilities and job description for the Product Manager position at AGS - American Gaming Systems?
Job Overview
The Product Manager develops and executes the strategic product plans for the timely and impactful release of company slot products benefitting the company’s global gaming operations. The Product Manager is also responsible for complete product lifecycle management from conceptual market evaluation through post-market release with a focus on portfolio optimization.
Responsibilities
- Exercise of discretion and independent judgment with respect to matters of significance.
- Manage a product’s lifecycle and recommend product direction including but not limited to pricing, market research, portfolio management, internal communications, timeliness, and spearheading the development of sales enablement tools
- Work iteratively with Research & Development (R&D), Manufacturing, Service, and Compliance to determine product release roadmaps; manage the release product roadmap/schedule
- Serves as the product evangelist by communicating product status, key issues and launch plans to key stakeholders across the organization including R&D, Sales, Marketing, and Service teams
- Develops and executes robust product trainings and dynamic presentations for Product Management, Marketing and Sales departments
- Liaise with Marketing to develop creative, impactful communications and/or other collateral that will maximize the opportunity for product launch success; summarize/ present data to major stakeholders
- Coordinate product development priorities with R&D to ensure that released products generate the maximum impact on the company’s strategic objectives and market position
- Collate information on advanced ideas and create approachable analytics on a multitude of data points (including but not limited to the AGS test bank program, game performance metrics, and overall game mechanics)
- Work closely with internal and external resources to identify new product opportunities and gaps in product functionality as well as to assign priority to key new product ideas; assist with strategic planning for future products and develop business cases where necessary to gain agreement through the organization
- Manage education and engagement for new and existing products, including product line extensions and enhancements, prioritization, forecasting, and related activities
- Leverage industry and internal performance data to make strategic recommendations to Sales for product placements and R&D for product development with a focus on maximizing revenue
- Organize and prioritize current sales and account information to maximize targeted support initiatives and promotions
- Provide trade show sales support, including in-depth demonstrations and communicating detailed product knowledge
- Build confidence, trust, and alignment with customers by accompanying sales on visits to new and existing markets to analyze potential pain points and opportunities
- Create, curate, and manage sales tools within Sharepoint for accessibility and functionality (re-organize backend of Sharepoint Sales Portal for better asset management)
- Work with sales to establish both a targeted customer insight program and a player experience initiative
- Other duties as assigned
- Exposure to casino/gaming hardware lifecycle management preferred
Skills/Requirements
- Bachelor’s Degree in finance, marketing or business preferred; or equivalent work experience
- 3-5 years experience in product marketing development, or its equivalent. Gaming or similar industry experience preferred.
- Proficiency with MS Office Suite particularly MS PowerPoint and MS Excel with advanced knowledge of Excel functions and abilities
- Demonstrated understanding of the development of business cases to achieve strategic goals and gain organizational alignment
- Demonstrated project management skills to assist with delivering projects on-time, on-budget and on-quality
- Requires and understanding of IT concepts (networks, database, application development, software quality assurance, product release management)
- Possesses Passion and Grit – Our business moves fast, we learn and move faster
- Communication and Presentation – Must be able to effectively communicate and present material to different audiences
- Problem Solver and Critical Thinker – Use resources and experiences to provide the right solutions
- Customer Service – Knowledge of principals and processes for providing excellent customer service to internal and external customers
- Analytics - Able to analyze data sets in Excel and provide summarized results
- Gaming Industry Knowledge or desire to learn about the gaming industry
- Ability to travel approximately 15-20%
Note: All offers are contingent upon successful completion of a background check
*Posted positions are not open to third party recruiters and unsolicited resume submissions will be considered free referrals.
AGS is an equal opportunity employer.