What are the responsibilities and job description for the Customer Service & Accounting Specialist position at Agri Beef?
Agri Beef is a family owned and operated company rooted in the heart of the Northwest. Originally founded in 1968, the company has expanded into a vertically integrated beef production model to include every process of the beef lifecycle including ranching, feeding and processing. Agri Beef has operations throughout Idaho and Washington, each integrally involved in producing the highest quality beef for Agri Beef’s branded beef programs; Snake River Farms, Double R Ranch, St. Helens, and Rancho El Oro. With guiding principles of sustainability, total quality, animal well-being and responsibility to employees, the community and the industry, there’s a place at Agri Beef to find your passion.
PerforMix Nutrition Systems is an Agri Beef subsidiary that assists in developing balanced diets for our cattle-along with other beef and dairy cattle throughout the Northwest-with the guidance of first class cattle nutritionists. Performix develops and produces the highest quality feed supplements on the market. The company is comprised of nutritionists, a logistics fleet, sales force, quality control managers, and administrative support. This team understands that proper nutrition is key to the production of exceptional Northwest beef.
The Customer Service & Accounting Specialist is an integral part of the PerforMix team and is responsible for serving both internal and external customers via the phone, resolving customer issues, coordinating order timing with transportation department, and maintaining accurate information in company software programs. This position is also responsible for general accounting functions such as AP/AR. This position requires strong communication skills, the ability to incorporate many different perspectives in decision making, and the capacity for juggling multiple tasks at one time.
• Answer incoming calls from both internal and external customers
• Order entry
• Daily invoicing
• Problem solving for both customers and nutritional consultants
• Track customer usage of PNS products and schedule loads for delivery
• Maintain information in DAX (tank sizes, specific gravity, items, deliveries, etc.)
• Coordinate order timing with transportation department
• Maintain return and customer product run out logs
• Set up new customers in DAX and SharePoint and maintain information
• Update DAX and Covansys with HIN number information
• Bill Nutritional Consultants and their customers for feed samples
• Maintain customer product pricing
• Monthly – updating intercompany pricing & sending notifications to respective feedlots
• Monthly – processing A/R statements for specified customers
• Maintain consistent and reliable attendance.
• Other duties as assigned.
KNOWLEDGE AND SKILLS :
- Strong computer skills required. Must have a working knowledge of Microsoft Office and possess the ability to learn custom software programs.
- Strong Verbal and Written communication skills
- Solid understanding of basic bookkeeping and accounting principles
- Ability to calculate, post, and manage accounting figures and financial records
- Ability to multitask in a fast paced environment
EDUCATION AND WORK EXPERIENCE
- High school diploma or general education degree (GED)
- Bachelors degree in Business, Accounting or related field preferred; or three years of related experience
- AP/AR experience preferred
- Experience working with accounting software desired