What are the responsibilities and job description for the SALES position at Agren Appliance Service Corp?
Agren Appliance is Maine’s largest family-owned appliance and furniture retailer, proudly serving communities since 1969. With six showrooms across the state and a reputation built on trust and service, we continue to grow by putting our customers and employees first. Our company culture is built on integrity, teamwork, and personal growth — and we’re always looking for motivated individuals to join our close-knit team.
As a Sales Associate, you will play a critical role at our company by assisting our customers with product selection, purchasing, and providing top-tier customer service. We are willing to train candidates who are reliable, organized, and eager to learn.
What We Offer:
- Pay: Hourly starting wage, then moves to commission within 6 months
- Health, Dental, Short and Long-term Disability, Critical Illness, and Accident insurance
- Life Insurance
- 401K with Company match
- Paid time off and paid Holidays
- Employee Discounts
Schedule: Monday through Friday, 9 am- 6 pm, Saturday, 9 am-4 pm
Position: Sales – Non-exempt
Position Reports to: Store Manager
Job Purpose Summary: Representative of Agren’s Products-Exemplary Customer Service.
Key Responsibilities and Accountabilities:
- Customer service – assist customers in purchasing decisions, answer questions, find solutions to their concerns, process credit applications, process returns and refunds
- Stay up-to-date on products, availability, function, pricing, and rebates offered
- Educate customers on the warranty program
- Follow-through on customer orders – ensure timely delivery
- Monitor salesfloor inventory
- Set up floor models
- Provide specs to contractors and customers
- Opening and closing of retail store operations
- Ensure pricing integrity with timely price changes
- Assist in maintaining a clean and organized work station and sales floor
- Communicate through various methods-telephone, email, in-person
- Position requires excellent attendance and punctuality to ensure great customer service
- Must work as part of a team, assisting other salespeople, as well as other departments, thereby ensuring a great experience for our customers
Physical Requirements:
- Must be able to remain in a stationary position 30%
- Frequently move about to assist customers, assess inventory
- Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
- The person in this position frequently communicates with customers and other employees
- Occasionally moves appliances, office supplies, and equipment, with assistance if needed, weighing as much as 250 lbs.
- Occasional bending, kneeling, twisting, and gripping
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.