Ambulatory Manager

Job Title: Ambulatory Manager Project Location: South San Francisco, CA (On-site 3-6 days per month as needed) Duration: 3 months
Job Description:
Provide day-to-day operational leadership for the Ambulatory application portfolio, including Ambulatory, Healthy Planet, MyChart, Wisdom, and related applications. Support strategic planning, work prioritization, issue resolution, cross-functional coordination, and implementation oversight while partnering with internal leadership to ensure continuity of operations. In accordance with County policy, this role will not perform personnel or HR-related supervisory responsibilities.
Key Responsibilities

• Provide operational oversight and leadership for the Ambulatory application portfolio.
• Partner with the Ambulatory Supervisor and ACIO to prioritize operational and implementation work.
• Support governance, strategic planning, and decision-making for the Epic Phase II implementation.
• Facilitate coordination across application teams, operational stakeholders, and project leadership.
• Assist in workload prioritization, issue escalation, and resource planning.
• Mentor and provide technical and operational guidance to analysts and project leads.
• Support development of operational processes, application ownership, and team coordination..

Requirements

• Extensive experience leading Epic Ambulatory application teams in a healthcare environment.
• Demonstrated experience balancing operational support with large-scale Epic implementation efforts.
• Ability to lead cross-functional initiatives and effectively manage competing priorities.
• Strong communication, organizational, and stakeholder management skills.

Qualifications

• Expertise in Epic Ambulatory and related applications, including Healthy Planet, MyChart, and Wisdom.
• Experience providing operational leadership for teams supporting Epic clinical applications.
• Demonstrated success leading implementation, optimization, and operational initiatives.
• Experience collaborating with executive leadership, operational leaders, and multidisciplinary teams.

Education & Experience

• Bachelor's degree in Healthcare Administration, Information Technology, Nursing, Business Administration, or a related field (or equivalent experience).
• Minimum of 7 years of experience supporting Epic clinical applications, including progressive leadership responsibilities.
• Required Epic certification(s) in Ambulatory and other related applications are preferred.

Knowledge, Skills, & Abilities

• Strong knowledge of Epic Ambulatory workflows, application governance, and healthcare operations.
• Ability to establish priorities, facilitate decision-making, and lead complex initiatives.
• Excellent leadership, collaboration, communication, and problem-solving skills.
• Ability to build strong working relationships across technical, clinical, and operational teams.
• Experience mentoring staff and fostering collaboration without direct personnel authority.

About AgreeYa:
AgreeYa is a global systems integrator delivering a competitive advantage for its customers through software, solutions, and services. Established in 1999, AgreeYa is headquartered in Folsom, California, with a global footprint and a team of more than 1,800 professionals across offices. AgreeYa works with 550 organizations ranging from Fortune 100 firms to small and large businesses across industries such as Telecom, Banking, Financial Services & Insurance, Healthcare, Utility & Energy, Technology, Public Sector, Pharma & Biotech, Retail, Client, and others. Please visit us at for more information.

Equal Opportunity:
AgreeYa is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, gender identity, sexual orientation, national origin, disability, veteran status or other protected characteristics. Visit our website at to learn about our Career & Culture.