Service Coordinator

Overview

We are seeking a dynamic and highly organized Service Coordinator to join our team! In this vital role, you will serve as theUnder the supervision of the AD WAIVER Supervisor performs the assessment, development, implementation, authorization, processing, and evaluation of community-based services for the elderly throughout the Panhandle of Nebraska.

EXAMPLES OF WORK PERFORMED:

• Extensive assessment of potential elderly clientele and their needs to obtain or maintain community-based in-home services.
• Process and coordinate community-based services for the elderly and their families.
• Implement a program assistance/ care plan for elderly who qualify under program guidelines.
• Work in cooperation with Resource Development in the securement of appropriate service providers.
• Authorize providers and services as needed.
• Evaluate applicable services and programs on a monthly/ annual basis.
• Acquire and maintain familiarity with appropriate laws, policies, regulations, and directives of the AOWN, Nebraska Health and Human Services, and other State and Federal agencies that the AOWN works directly with.
• Maintain familiarity with community resources and provide appropriate information and assistance to elderly and families.
• Attendance at programmatic meetings.
• Participation in training as directed and approved by the AD WAIVER Supervisor or Director.
• Maintain confidentiality of all client information.
• Entry and verification of client information in the agency's automated reporting and tracking system (N-FOCUS and THERAP).
• Maintenance of records as directed.
• Completion of monthly reports as directed.
• Provide input for periodic quality assurance reviews.
• Assist in the orientation of service providers, program participants, and other community agencies or groups.
• Serve as an advocate for participants and clientele.
• Work "on-call" as necessary.
• Other related duties applicable to the position as assigned by the AD WAIVER Supervisor or Director.

MINIMUM QUALIFICATIONS:

Bachelor's degree in the Human Services field, or Certification under the Nebraska Social Work preferred

AND/OR

Minimum of three years' experience in long term care, gerontology, social work, or community health.

Proficient in written and oral communication.

• Experience in computer applications.
• Valid Nebraska driver’s license
• Must maintain an acceptable level of attendance, punctuality, and availability as determined by the AOWN; must work such regularly­ scheduled hours as are determined by the AOWN; must work any required overtime, weekends, and holidays.
• Available to travel.
• Proof of insurability for malpractice liability insurance.
• Proficient telephone and communications etiquette skills.
• Ability to work independently.
• Work duties require sporadically lifting and carrying up to forty pounds.
• Work environment is in an office setting with prolonged periods of sitting

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person