What are the responsibilities and job description for the Inside Sales position at Agilix Solutions?
Agilix Solutions is seeking a motivated, detail-oriented individual to join our Memphis, TN team for the role of Industrial Electrical Inside Sales. In this full-time role, you’ll work closely with original manufacturers, institutional businesses, system integrators, and electrical contractors. You will manage order entry and quotes to deliver exceptional customer service.
This role will report to the Vice President of Branch Support Services.
Responsibilities
- Work with original equipment manufacturers, system integrators, and institutional businesses and electrical contractors to drive sales growth within the Memphis, TN market.
- Daily inbound calls and emails from customers in a fast-paced, customer driven environment.
- Follow-up on customer orders and quotes after the sale to ensure they are completed accurately and on time.
- Enter quotes and sales orders with accuracy and efficiency.
- Communicate with Outside Sales to identify and target customer needs, issues that need to be addressed, and provide solutions for customers.
- Communicates with Warehouse Team to fulfill customer needs on orders and deliveries.
- Ability and desire to promote and profitably sell products and services within the industrial electrical space.
- Assist other departments such as the sales counter and warehouse on an as need basis to ensure appropriate customer service is maintained.
Qualifications
- Preferred: Experience in electrical distribution.
- Quick response time and strong problem-solving skills.
- Strong organizational and time management skills are a must.
- Ability to promote products to meet and upsell customer needs.
- Strong teamwork skills, with the ability to execute company strategies aimed at reaching new and existing customers.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Teams, etc.).
- Ability to source products in vendor portals like Rockwell Automation, Mersen and Hoffman.
- A strong desire to learn and gain an edge in the electrical industry, particularly in Industrial Electrical and Electrical Construction Sales space.
Physical Requirements
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 5-10 pounds at times.
Company-Provided Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Health Savings Account (Employer contributions for 1st year only)
- 401(k) (Company match contributions and discretionary annual profit-sharing plan)
- Company Sponsored Life Insurance
- Company Sponsored Short-Term Disability
- Company Sponsored Long-Term Disability
- Employee Assistance Program
- Monthly allocation of work-from-home days
Voluntary Benefits
- Legal Services
- Critical Illness
- Life Insurance
- Dependent Care/FSA
About Agilix Solutions
With a robust history dating back nearly 130 years, Agilix Solutions delivers meaningful solutions to our customers in the industrial, commercial, and construction markets. We have longstanding partnerships with top manufacturers of automation, electrical, datacom, power transmission, safety, industrial supply, lighting, and solar solutions.
Agilix Solutions Equal Opportunity / Diversity & Inclusion Statement
Agilix Solutions values the unique contributions and perspectives of our team members. We are committed to a policy of providing equal employment opportunities for training, compensation, transfer, promotion, and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation or veteran status.
Every effort is made to ensure that our hiring, salary administration, promotion and transfer are based solely on job requirements, job performance and job-related criteria.
Our policies and practices relating to compensation, benefits, transfer, retention, termination, training, self-development opportunities, as well as social and recreational programs - are administered without discrimination on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, veteran status or other basis prohibited by law.
Agilix Solutions is an Equal Opportunity Employer.