What are the responsibilities and job description for the Billing & Claims Specialist position at Agile Cold Storage?
Position Overview:
The Billing and Claims Specialist will be responsible for managing all aspects of customer billing, including preparing invoices, reconciling accounts, claims and resolving billing discrepancies. The ideal candidate will have a minimum of 3 years of experience in billing or accounts receivable within a fast-paced environment.
Key Responsibilities:
- Prepare, review, and process accurate customer invoices in a timely manner.
- Reconcile billing statements and resolve discrepancies with internal teams and customers.
- Maintain accurate and organized billing and claims records.
- Collaborate with operations and sales teams to ensure proper billing for services rendered.
- Respond to customer inquiries regarding billing issues professionally and promptly
- Continuously identify and implement process improvements in billing operations.
- Identify process improvements to streamline billing and claims management.
Qualifications:
- Minimum of three (3) years billing or accounts receivable experience, preferably in logistics or warehousing.
- Strong attention to detail and accuracy.
- Proficiency in Microsoft Office, especially Excel. Experience with billing software is a plus.
- Excellent communication and customer service skills.
- Ability to work independently and as part of a team.
- Strong organizational and time-management skills.
Schedule:
Full-time, Monday – Friday (with flexibility).