What are the responsibilities and job description for the Application Workflow Subject Matter Expert (OpenText AppWorks / Content Server) position at Agile Care Enterprises?
About Agile Care Enterprises
Agile Care Enterprises (Agile Care) is a mission-driven, cybersecurity-forward solutions firm operating across federal and commercial sectors. Our dual B2B and B2G model empowers clients through digital innovation, strategic consulting, and workforce development. We are guided by our values of adaptability, integrity, and service—and our vision is simple: We Thrive. You Thrive.
Position Overview
We are seeking a highly skilled Application Workflow Subject Matter Expert (OpenText AppWorks / Content Server) who will provide expert guidance on enterprise content management and business process management products, especially OpenText AppWorks and Content Server, so that every application workflow uses the COTS products to best effect now and in future versions.
Responsibilities and Duties
- Analyze workflow requirements and recommend how to meet them with OpenText AppWorks and Content Server configuration rather than custom code.
- Advise the Government on how to use current and future COTS versions, including upgrade impacts and new capabilities.
- Own level-of-effort estimates for new workflows and modernization of legacy systems.
- Review designs for security, records management and multi-tenant impact; mentor developers and analysts on the platform
Experience
- 10 or more years of technical experience related to health IT and secure automated enterprise content management systems implementation.
- 5 or more years of experience in content management systems and business process management.
Preferred Qualifications
- OpenText certification (Content Server or AppWorks).
- Experience implementing large-scale ECM products (OpenText Content Suite and/or AppWorks).
- Master's degree.
Education Requirements
- Bachelor of Science in Computer Science (conferred); master's degree desirable.
Certifications (DoD 8140 / 8570 IAT Level II baseline (hold one before the first day)
- CompTIA Security CE
- CompTIA CySA
- Cisco CCNA-Security / CyberOps Associate
- GIAC GSEC
- GIAC GICSP
- ISC2 SSCP
- EC-Council CND
WORK AUTHORIZATION/SECURITY CLEARANCE
- U.S. citizenship with ability to complete the DHA background investigation for privileged IT access and obtain a CAC.
- An active or interim Secret clearance helps but is not required.
- Residence in the National Capital Region by the start date.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Why Join Agile Care?
At Agile Care, you're not just supporting leaders—you’re building alongside them. We believe in investing in talent and offering pathways to leadership for those who lead with care, clarity, and reliability. You’ll be part of a team that values agility, excellence, and meaningful contribution to both business and community.
Agile Care is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation to search for a job opening or to apply, please contact hr@agilecareent.com for assistance.
By applying for a role at Agile Care, you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP".
All positions at Agile Care Enterprises are subject to background investigations. Employment is contingent upon successful completion of a background investigation including criminal history and identity verification.
Pay range for this position is used as a guideline only and is not a guarantee of compensation. Additional factors will be considered including, but not limited to, levels of skills, knowledge, and experience.
EQUAL EMPLOYMENT OPPORTUNITY
To provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. Agile Care does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. Agile Care is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need reasonable accommodation to search for a job opening or to apply, please contact hr@agilecareent.com for assistance.
All your information will be kept confidential according to EEO guidelines.
By applying for a role at Agile Care, you are providing consent to receive text messages regarding your application and employment status. If at any time you would like to opt out of text messaging, respond "STOP".
PLEASE BE ADVISED THAT WE DO NOT ACCEPT SOLICITATIONS FROM STAFFING AGENCIES
FRAUD ALERT: Protecting Yourself from Job Scams
Please be aware of the rise in fraudulent recruiting activities. Scammers may attempt to impersonate legitimate companies or recruiters to obtain personal information or money from job seekers.
Agile Care will NEVER:
- Ask for payment or fees at any point in the recruitment process (e.g., for applications, background checks, equipment, training, or placement).
- Request sensitive personal information like your Social Security number or bank account details before you have formally accepted a job offer and signed an employment contract.
- Make a job offer without a formal application process and at least one interview.
- Communicate with candidates solely through generic email addresses (like gmail.com) or chat apps (like WhatsApp). All legitimate communications will come from official ( email addresses.
To protect yourself from potential fraud, we strongly advise you to:
- Verify the source: Ensure that any communication you receive comes from an official Company Name ) email address and that the job is listed on our official career website
- Never pay for a job:Do not send money or provide credit card information for any recruitment-related purpose.
- Guard your personal information: Only provide sensitive personal information after a formal job offer has been extended and accepted, and you are completing official onboarding processes.
- Research thoroughly: Look up the company online and check for any reported scams or suspicious activity.
- Trust your instincts: If something feels too good to be true or raises red flags, proceed with caution and seek independent advice.
If you suspect you've encountered a fraudulent job posting or communication related to Agile Care Enterprises LLC, please contact us immediately at HR@AgileCareEnt.com. You can also report job scams to the Federal Trade Commission (FTC) at {Link: ReportFraud.ftc.gov https://reportfraud.ftc.gov/} and the FBI's Internet Crime Complaint Center (IC3) at {Link: www.ic3.gov https://www.ic3.gov/}.
Pay: $60.00 - $75.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Are you a US citizen?
Education:
- Bachelor's (Required)
Experience:
- Health IT: 10 years (Required)
- Content management: 5 years (Required)
- large scale ECM products: 1 year (Preferred)
License/Certification:
- CompTIA Security (Required)
- CompTIA CySA (Preferred)
Security clearance:
- Secret (Preferred)
Work Location: Hybrid remote in Falls Church, VA 22042
Salary : $60 - $75