What are the responsibilities and job description for the Microsoft M365 Administrator (Hybrid) position at Agil3 Technology Solutions (A3T)?
Key Responsibilities
· Oversee installation, configuration, and maintenance of M365 services, including Exchange Online, SharePoint Online, Teams, OneDrive for Business, Power BI, Power Automate, Power Apps, and CoPilot.
· Manage user accounts, permissions, licensing, and access controls to maintain a secure and efficient environment.
· Provide Tier II/III support for M365-related issues, including troubleshooting escalated incidents, service outages, and complex system errors.
· Monitor and optimize the performance of M365 services, ensuring efficient resource utilization and minimal downtime.
· Implement and maintain security configurations, patch testing, and compliance with agency baselines and federal standards.
· Develop, implement, and test backup and disaster recovery solutions for M365 services.
· Maintain comprehensive documentation for M365 configurations, policies, and procedures.
· Work closely with other IT teams to integrate M365 with on-premises systems (e.g., Active Directory, Entra ID, Intune) and cloud services (e.g., Azure).
· Train and support end-users on M365 features, functionality, and best practices to maximize adoption.
· Stay current on Microsoft roadmap and emerging technologies, recommending enhancements to improve business productivity.
Minimum Qualifications
· Bachelors degree in Computer Science, Information Technology, or a related field.
· Minimum of 3-5 years of experience in M365 administration
· Demonstrated hands-on experience with Exchange Online, SharePoint Online, Teams, Intune, and Azure AD/Entra ID.
· Experience implementing security, compliance, and governance policies in a federal or regulated IT environment.
Certifications
· Microsoft 365 Certified: Administrator Associate or equivalent Microsoft certifications.
· Preferred ITIL v4 certification or familiarity with IT service management best practices.
· Preferred Experience supporting federal agency IT environments, including compliance with FISMA, NIST, and OMB guidelines.
Other Requirements
- Must pass background investigation.
- Must be a U.S. Citizen.
Agil3 Technology Solutions LLC ("A3T") is a Northern Virginia based, ISO 9001:2018, ISO 20000 & ISO 27001 Certified, 8a, Women-Owned (WOSB) and Service-disabled Veteran-Owned (SDVOSB) small business. A recent recipient of the prestigious Washington Technology TOP 50 (ranking #9, and on the list for last 4 years!), A3T is experiencing industry leading recognition and growth. In addition to the CEO’s recognition as an “All-Star Entrepreneur”, A3T is recognized by Inc Magazine as one of the fastest growing companies in the country, by Vet 50 as Fastest Growing Veteran-Owned Businesses, and is featured in CyberSecurity Ventures / Cybercrime Magazine! “As a go-to Women-Owned Cybersecurity company in US and internationally”. As part of our growth, we are looking for YOU to join our growing team.
A3T offers excellent benefits to enhance the work-life balance, including:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short Term & Long-Term Disability
- 401k Retirement Savings Plan with Company Match
- Paid Holidays
- Paid Time Off (PTO)
- Tuition and Professional Development Assistance
- Parking/Travel Reimbursement (metropolitan areas)