What are the responsibilities and job description for the Employment Specialist position at Agents of Hope Training & Information Center?
Company Description
Agents of Hope Training & Information Center (AHTI) is a grassroots, non-profit 501(C3) organization committed to empowering Refugees in the United States and globally. Through high-quality training programs, AHTI prepares individuals to successfully start a career or business. As a multinational and multicultural organization, we prioritize collaboration and human rights. Our vision is to foster a just and equitable world where barriers for Refugees are eliminated, creating a society of empowered, productive individuals.
Role Description
This is a full-time on-site role for an Employment Specialist, based in Chicago, IL. The Employment Specialist will be responsible for working directly with Refugees to provide tailored job support. Key responsibilities include conducting interviews, offering training for workforce readiness, providing customer service, assisting with job placements, and partnering with clients to meet employment goals. The role requires collaboration with community resources to support program objectives and keep track of outcomes.
Qualifications
- Strong Communication and Customer Service skills to effectively engage with Refugees and community partners
- Experience in Interviewing and Recruiting practices to support job placements
- Training skills to conduct workforce readiness and skills development programs
- Ability to work with diverse populations and demonstrate cultural sensitivity
- Proficiency in organizing and managing multiple priorities effectively
- Bachelor’s degree in Human Services, Social Work, or related field preferred
- Experience working with Refugee or underserved populations is a plus
- Must speak Spanish, Arabic,French, and Chinese