What are the responsibilities and job description for the Customer Service Representative position at Agent So Fearth?
About the Role
We are seeking a reliable and customer-focused Customer Service Representative to support client interactions, assist with inquiries, and ensure a positive customer experience.
This position is ideal for someone who enjoys working with people, solving problems, and building communication skills in a fast-paced, team-oriented environment.
- Provide accurate information about services, campaigns, and promotions
- Assist customers with requests, concerns, and basic issue resolution
- Maintain detailed and accurate records of customer interactions
- Support the team with administrative and coordination tasks
- Collaborate with marketing and operations teams to ensure smooth service delivery
- Follow company guidelines and customer service standards
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Positive attitude and problem-solving mindset
- Ability to multitask and stay organized in a fast-paced environment
- Basic computer skills (email, data entry, CRM systems)
- Previous customer service experience is a plus but not required
- Competitive pay: $17 - $24 per hour (based on experience)
- Paid training provided
- Opportunities for career growth and advancement
- Supportive and team-oriented work environment
- Consistent full-time schedule
Salary : $17 - $24