What are the responsibilities and job description for the Telecommunications Support Specialist position at Agency Insurance Company of Maryland (AIC)?
We are seeking a talented Customer Service Representative to join our team at Agency Insurance Company of Maryland (AIC).
Key Accountabilities:
- Serve as a liaison between agent partners and policyholders.
- Provide accurate information on policies, billing, coverages, and cancellations.
- Liaise with teams to ensure seamless service delivery across all states and products.
Desirable Skills:
- Mathematical proficiency and analytical thinking.
- Effective communication and interpersonal skills.
- Able to work in a fast-paced environment with multiple priorities.
- Flexibility to adapt to changing situations and requirements.
