What are the responsibilities and job description for the Policy Services Representative position at Agency Insurance Company of Maryland (AIC)?
Agency Insurance Company of Maryland (AIC) is looking for a skilled Customer Service Representative to join our team.
About the Role:
- This position involves serving agent partners and policyholders via phone and email.
- You will assist with inquiries regarding policies, billing, coverages, and cancellations.
- Liaise with teams to ensure efficient service delivery across all states and products.
Requirements:
- Bachelor's Degree or equivalent industry experience.
- Excellent mathematical skills and attention to detail.
- Strong communication, organizational, and customer service skills.
- Able to work in a dynamic environment with multiple priorities.
