What are the responsibilities and job description for the Medical Scheduler position at Age Management of West Michigan?
Job Overview
We are seeking a detail-oriented Medical Scheduler to join our healthcare team. The ideal candidate will be responsible for coordinating patient appointments and ensuring efficient scheduling processes.
Duties
- Schedule patient appointments accurately and efficiently
- Coordinate with medical staff to ensure proper patient care
- Verify patient insurance information
- Maintain patient records and confidentiality
- Answer phone calls and inquiries regarding appointments
- Routing patient calls to the correct department or individual
- Utilize scheduling software such as EPIC
- Adhere to HIPAA regulations and guidelines
- Perform data entry tasks including coding and 10-key typing
- Provide exceptional patient service at the front desk
- Faxing and scanning patient histories, updating patient account information, and performing basic bookkeeping
Qualifications
- Proficiency in medical scheduling software like EPIC (recommended)
- Knowledge of HIPAA regulations and compliance
- Bilingual proficiency is a plus
- Strong typing skills including 10-key typing
- Experience in health information management is preferred
- Familiarity with medical coding practices
- Excellent communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Previous experience working at the front desk in a medical setting is advantageous
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Bereavement leave
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Internal Medicine
- Primary Care
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Customer service: 1 year (Required)
- Medical terminology: 1 year (Required)
- Computer skills: 1 year (Required)
Ability to Commute:
- Grand Rapids, MI 49546 (Required)
Ability to Relocate:
- Grand Rapids, MI 49546: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $19