Manager

General Position Summary: Oversees the daily operations of the retail store, trains the staff, anticipates the needs of the customers and provides updates to management. Responsible for the implementation of the retail store policies, management and oversight of inventory, hiring, scheduling, supervision and staff development.

Essential Functions/Major Responsibilities:

• Understands and strictly enforces recordkeeping regulations and stays current on regulatory changes
• Analyzes financial reports and provides knowledgeable reports with recommendations to maximize profitability
• Ensures the retail store is in compliance with all applicable regulations, specifically with security and inventory procedures
• Manages and inspires staff to deliver the spectacular customer service
• Responsible for processing payroll in compliance with established payroll policies and procedures
• Responsible for all aspects of performance management (i.e., hiring, training, coaching, etc.)
• Responsible for training to include product knowledge, OSHA related training, etc.
• Responsible for providing safety and satisfaction to every customer and employee
• Provides training and education for staff pertaining to cannabis strains, edibles, concentrates and other products
• Creates budgets and forecast sales based on principles of retail business and formulates competitive pricing policies, while continually monitoring product sales
• Actively identifies areas for cost savings
• Maintains availability of merchandise and monitor proper inventory levels
• Responsible to report profit and loss responses to include product margins, cost controls and balance sheets
• Oversees inventory in an effort to provide an adequate supply of quality products
• Oversees storefront security plan and internal control procedures
• Responsible for authorizing clearance sales, studying trends and monitoring competitive retailers
• Oversees BioTrack control system

Secondary Functions:

• Proficient in and maintains internal control over cash handling, credit card transactions and end of day/shift balancing
• Recognizes current and future customer demands/desires by building relationships
• Provides a safe and clean environment for both customers and employees
• Creates a working atmosphere grounded in mutual respect which fosters creative idea sharing
• Creates a team environment by providing sales goals and incentive programs
• Creates and maintain an excellent and professional reputation for the storefront.
• Oversees menus are updated daily with current inventory and pricing
• Responsible to maintain a safe environment for guests and personnel
• All other duties as assigned

Education and/or Experience:

• Must be 21 years of age and possess a valid State of Washington Driver’s License
• Experience and/or education in the cannabis industry to include store product knowledge
• 1-2 years supervisory experience, preferred
• High school diploma or GED, required

Job Conditions: Working conditions include working in a retail setting with a computer, telephone, point-of-sale system and other office equipment. Other working conditions may include working alone, or in a busy retail venue with frequent interruptions. May have access to other management offices as needed to perform duties, as assigned.

Physical Requirements: Ability to lift 50 lbs. while standing, twisting, or bending. Must be able to stand and/or sit for extended periods of time. Must maintain a flexible schedule with the ability to work evenings and weekends.