Leasing Manager

JOB SUMMARY: The Leasing Manager is responsible for professionally leasing rental apartments to maximize income and achieve property occupancy goals, ensuring that the leasing sales process is followed correctly.

VALUES MODELED: All employees are expected to bring our values to life every day by demonstrating:

• RESPECT: Treat people with courtesy and kindness, valuing inclusion and diversity.
• ACCOUNTABILITY: Honor commitments, focus on delivering solutions, and take ownership of responsibilities.
• INTEGRITY: Act with honesty, honor, and transparency in all activities.
• SERVICE: Be socially conscious, proactive thinkers, committed to improving well-being.
• EXCELLENCE: Strive for excellence, adapt, innovate, and exceed expectations.
  
  

Essential Duties And Responsibilities

Manage day-to-day leasing operations of the property:

• Maintain complete and accurate property files and records.
• Respond timely to prospective resident telephone calls and internet leads.
• Review all rental and move-in files for accuracy and input new residents into Yardi.
• Enter daily leasing activity into the leasing system daily.
• Promptly attend to resident comments and/or complaints.
• Ensure that the proper move-in paperwork, keys, and remotes are prepared for a new resident.
• Inspect make-ready apartments prior to move-in.
• Review all lease files prior to move-in for accuracy and completeness.
  
  

Support the property manager’s efforts to manage marketing and leasing for the property:

• Understand the market and any other aspects of the sub-market that could impact occupancy and/or income.
• Assist in the creation of marketing surveys and any other tools.
• Supervise the leasing tours and closing techniques to achieve the best possible closing ratios.
• Responsible for leasing apartments, improving occupancy, and generating traffic.
  
  

Manage Leasing Personnel

• Create, mentor, and manage a cohesive property management team in accordance with policies.
• Coordinate orientation and ongoing training programs for leasing staff.
• Perform other duties as requested to support property operations.