What are the responsibilities and job description for the Retail Sales & Stock Representative (56996) position at AFR Furniture Rental?
Description:
The Retail Hybrid position employee is responsible for providing customer service, sales assistance, and overseeing the general operations of the retail store. In this role, the employee is also responsible for assisting the retail team by moving furniture onto and off the sales floor as directed.
Responsibilities:
* Provide quality customer service, including assistance with purchases, suggestive selling, and product information.
* Assist customers by maintaining knowledge of store products and pricing.
* Operate the sales machine and the cash register accurately, and return appropriate change as needed.
* Always maintain a neat and orderly store to include dusting and vacuuming.
* Prepare and maintain product displays on the retail sales floor as requested.
* Report any theft or suspected theft by customers or employees to management immediately.
* Provide support in other areas of business operations as requested. Build and maintain an understanding of the stores products and price information to assist with stock levels in the assigned location.
* Remove sold product from the sales floor and prepare for customer pickup and delivery.
* Pull product for delivery and move to staging area for loading.
* Pull product for pick up, move to staging area and assist the customer as directed.
* Utilize proper material handling procedures to reduce injury and/or product damage.
* Move stock as directed by the store manager to merchandise the sales floor.
* Assemble or disassemble any furniture as directed by the store manager or assistant store manager.
* Maintain a neat and orderly sales floor and stock area including cleaning and touching up product.
* Maintain and clean product on the salesfloor.
* Maintain and clean restrooms, interior and exterior common areas as directed.
* Report any theft or suspected theft by customers or employees to management immediately.
ADDITIONAL SKILLS/REQUIREMENTS:
* Good oral communication skills, as well as written and reading.
* Customer Service oriented and excels in customer relations.
* Demonstrated professionalism and attention to detail and time management skills.
* Available to work overtime, holidays, and weekends as needed.
Education:
* High School Diploma of equivalent.
* Languages: English and Spanish languages preferable, verbal and written.
Experience:
* Experience preferred, not mandatory, training available.
Physical and mental qualifications:
* The job requires standing and walking for extended periods.
* The ability to perform simple tasks, rational thinking, and numerical calculations is required.
* This job requires rearranging the furniture on the sales floor.
* Ability to lift up to 75 pounds
AFR Furniture Rentals provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. AFR Furniture Rentals complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
AFR Furniture Rentals expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of our employees to perform their expected job duties is absolutely not tolerated.
AFR Furniture Rentals will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law.