What are the responsibilities and job description for the Insurance Specialist position at Aflac?
Company Description
Aflac is a globally recognized provider of supplemental insurance, trusted by over 50 million people worldwide. The company supports businesses of all sizes in offering employee benefits that stand out, helping organizations attract and retain talent. Aflac's wide range of employee-paid insurance products covers health events including accidents, disability, cancer, and life insurance. Thousands of businesses across the US partner with Aflac to provide peace of mind and financial security for their employees.
Role Description
This is a full-time hybrid role for an Insurance Specialist based in Tuscaloosa, AL, with flexibility to work remotely part-time. Responsibilities include providing insurance advice, assisting clients in selecting appropriate insurance coverage, managing accounts and policy updates, delivering exceptional customer service, and supporting insurance brokerage operations. The role entails developing a strong understanding of Aflac's products and working effectively with clients and team members to meet their needs.
Qualifications
- Knowledge of Insurance and Insurance Brokerage practices
- Strong skills in Finance and understanding of relevant financial principles
- Exceptional communication and interpersonal abilities to establish and maintain client relationships
- Proficient in Customer Service with a focus on client satisfaction and support
- Detail-oriented, organized, and capable of managing multiple tasks efficiently
- Ability to work collaboratively in a hybrid environment, with some tasks performed remotely
- Relevant experience in the insurance industry is preferred
- High school diploma or equivalent; a bachelor's degree in Business, Finance, or a related field is a plus