What are the responsibilities and job description for the Benefits Consultant position at Aflac?
Company Description
Aflac is a global leader in supplemental insurance, empowering over 50 million policyholders worldwide with financial protection and peace of mind. We work with businesses of all sizes to offer employees valuable benefits such as coverage for accidents, disability, cancer, and life insurance—without adding direct costs to employers. Trusted by hundreds of thousands of businesses across the U.S., Aflac provides employee-paid benefits that enhance financial security during critical health events. Visit Aflac.com for more information about our mission and offerings.
Role Description
This full-time hybrid role as a Benefits Consultant is based in Tacoma, WA, with flexibility for some work-from-home opportunities. The Benefits Consultant will work directly with clients to understand their needs, provide tailored employee benefits solutions, and support businesses in designing and implementing coverage plans. Responsibilities include managing benefits administration, guiding clients through insurance options, delivering excellent customer service, and building strong relationships with employers and employees alike.
Qualifications
- Expertise in Benefits Administration and Employee Benefits
- Experience in Consulting and Insurance industries
- Proven Customer Service skills and ability to build client relationships
- Strong communication and interpersonal skills
- Self-motivated and capable of managing tasks in a hybrid work environment
- Previous experience in sales or client-facing roles is advantageous
- Bachelor’s degree in Business Administration, Human Resources, or a related field preferred
- Licenses in insurance or willingness to obtain them is required