What are the responsibilities and job description for the Benefits Consultant position at Aflac?
Company Description Aflac is a leading provider of supplemental insurance, chosen by over 50 million people worldwide for its focus on helping customers prepare for unexpected life events. The company partners with organizations of all sizes to offer competitive employee benefits that can help businesses stand out, often at no direct cost to the employer. Hundreds of thousands of businesses across the United States offer Aflac’s employee-paid plans, giving their teams access to coverage for accidents, disability, cancer, and life insurance. Aflac’s broad product portfolio is designed to support employees during health-related events and provide added financial security. More information about Aflac’s offerings and mission is available at Aflac.com.
Role Description The Benefits Consultant is a full-time hybrid role based in Grand Junction, CO, with flexibility for some work-from-home arrangements. In this role, the Benefits Consultant will meet with business owners and HR leaders to assess their benefits needs, explain Aflac’s supplemental insurance products, and recommend tailored solutions. Day-to-day responsibilities include conducting prospecting and outreach, delivering presentations, enrolling employees in benefits plans, and providing ongoing service and support to clients. The role also involves managing client accounts, responding to inquiries, and coordinating with internal Aflac teams to ensure accurate benefits administration and a positive customer experience. The Benefits Consultant is expected to maintain a professional presence in the local market while building long-term relationships that support client retention and growth.
Qualifications
- Benefits expertise, including Benefits Administration and Employee Benefits, with the ability to explain plan options clearly and accurately.
- Consulting and advisory skills, including experience in Consulting and Insurance, to assess client needs and recommend appropriate solutions.
- Strong Customer Service skills to support employers and employees, resolve issues, and maintain trusted client relationships.
- Effective communication, presentation, and interpersonal skills, with the ability to engage diverse audiences and build rapport.
- Self-motivated and organized, with the ability to manage a territory, prioritize tasks, and work both independently and collaboratively in a hybrid environment.
- Basic proficiency with office and CRM software for tracking leads, managing accounts, and preparing client materials.
- Experience in insurance, benefits consulting, or HR is preferred; applicable state insurance licensing or willingness to obtain licensure is required.
- High school diploma or equivalent required; additional education in business, finance, or a related field is a plus
- NONE REQUIRED, ONLY PERFERED
- We will train you to be the best.