What are the responsibilities and job description for the Broadband Technician (FIBER) - $2,000 Sign-On Bonus ***Training Provided position at AFL?
AFL provides industry-leading fiber optic products, conductor accessories and fittings, and related services across the globe. Our company was founded in 1984 with a single fiber optic cable and has grown to include every facet of the passive optical network, employing over 5,000 associates worldwide and consistently generating annual sales in excess of a billion dollars.
In April of 2019, AFL made a major investment in ITC Service Group, a Sacramento-based company providing broadband installation, design and staffing services to the telecommunications and IT industries.
ITC Service Group was founded in 1999 and provides managed services and workforce solutions for the nationwide planning design, construction, installation and maintenance of voice, data and video networks.
AFL and ITC were built and are operated on similar core values and philosophies. This will prove extremely beneficial to our customers and our employees.
With our commitment to professional growth and employee development, let AFL “Connect” you to your next career opportunity!
You need to have:
The ability and drive to work well with others to achieve common goals and to foster a cooperative climate, as well as to work independently in the field with little supervision.
MUST HAVE YOUR OWN VEHICLE AND TOOLS!
Key Responsibilities
- Install fiber optic service to residential homes (FTTH installations)
- Run fiber from street to home (aerial and/or underground drops)
- Perform interior and exterior routing of fiber, including wall penetrations and clean cable management
- Install, configure, and activate high-speed internet and voice service equipment (ONTs, routers, voice gateways)
- Perform fusion splicing, terminations, and connectorization
- Test and troubleshoot fiber lines using OTDR and power meters
- Verify proper operation of internet speeds and voice line functionality
- Educate customers on their internet and phone services, including basic WiFi setup
- Maintain a clean, professional work environment inside customers’ homes
- Ensure all work meets company standards, safety requirements, and local codes
- Accurately document installs, service calls, and test results
Qualifications
- 1–3 years of experience in fiber optics, telecom, or residential installations preferred
- Experience working in customer homes with strong customer service skills
- Ability to work both indoors and outdoors, including attics, crawl spaces, and exterior walls
- Must have reliable personal vehicle for transportation to job sites
- Must provide own basic tools required for installation work
- Valid driver’s license with a clean driving record
- Strong troubleshooting and problem-solving skills
- Ability to lift 50 lbs and work in varying weather conditions
- Comfortable working at heights and using ladders
Preferred Qualifications
- FOA (Fiber Optic Association) certification or similar
- Experience with FTTH, GPON, or residential broadband deployments
- Experience installing or troubleshooting VoIP or voice services
- Basic networking knowledge (WiFi setup, routers, etc.)
- Experience with drilling, fishing lines through walls, and home construction basics
Compensation & Benefits
- Unit pay
- Paid training provided for candidates looking to grow in fiber optics and broadband services
- Health, dental, and vision insurance
- Paid time off and holidays
- Opportunities for advancement within a growing company
Work Environment
- Daily travel to residential job sites across the Las Vegas area
- Work performed both inside customers’ homes and outdoors
- May require working in tight spaces, on ladders, or in high temperatures
- On-call or weekend work may be required based on demand
Why ITC?
ITC is a fast-growing company focused on delivering high-speed internet and voice solutions over next-generation fiber networks. Join a team that values quality work, customer satisfaction, and offers strong growth opportunities in a high-demand industry.
ITC Service Group (“ITC”), is an Equal Opportunity Employer. We do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.