What are the responsibilities and job description for the Data Center - Floor Supervisor position at AFL and Careers?
AFL provides industry-leading fiber optic products and services across the globe. Our company was founded in 1984 with a single fiber optic cable and now we manufacture over two thousand products, employ over 5,000 associates and consistently generate annual sales in excess of a 2 billion-dollars in revenue. With our commitment to professional growth and employee development, let AFL “Connect” you to your next career opportunity!
Position Summary:
We are seeking a detail-oriented and proactive Data Center Floor Supervisor to oversee daily operations on the data center floor. This role is responsible for supervising technicians and sub-contractors, ensuring adherence to safety and operational protocols, collecting and reporting splicing data, and maintaining high standards of work quality and efficiency.
Willing to work a rotating shift (not Monday through Friday). Also willing to work night shift.
Key Responsibilities:
- Supervise and coordinate daily floor activities, including fiber optic cable splicing, installations, and maintenance.
- Monitor and ensure compliance with safety, security, and operational procedures.
- Collect, validate, and report splicing data and documentation for quality assurance and project tracking.
- Conduct regular inspections to ensure work is performed according to specifications and standards.
- Serve as the primary point of contact for floor-level issues and escalate as needed.
- Maintain accurate records of work performed, materials used, and personnel assignments.
- Collaborate with network, and project management teams to support ongoing initiatives.
- Train and mentor floor technicians, promoting a culture of accountability and continuous improvement.
Qualifications:
- High school diploma or equivalent; technical certification or associate degree in a related field preferred.
- 3 years of experience in data center operations, fiber splicing, or network infrastructure.
- Proven leadership or supervisory experience in a technical environment.
- Strong understanding of fiber optic splicing, testing, and documentation.
- Excellent organizational, communication, and problem-solving skills.
Ability to work in a fast-paced, high pressure, physically demanding environment.
Preferred Skills:
- Familiarity with data center infrastructure management (DCIM) tools.
- Experience with safety and compliance standards (e.g., OSHA, ANSI/TIA).
- Proficiency in using tablets or mobile devices for data entry and reporting.