What are the responsibilities and job description for the Sales Account Manager position at AEW Automotive Inc.?
AEW is a leading supplier in the car seat safety and comfort market, specializing in the professional design and production of components such as SBR, OCS, HOD, SEW, WEW, Vent, Lumbar, Massage, Flex, Harness and ECU. AEW's reputation has been widely recognized in the industry due to our advanced technology, rigorous process control procedures, and comprehensive quality assurance policies.
We are seeking an experienced and proactive Account Manager to join our dynamic team. The Account Manager will serve as the primary liaison between AEW Automotive and our clients, ensuring client satisfaction, managing project timelines, and contributing to the company's growth in the North America market. This role requires a strong understanding of automotive engineering processes, excellent communication skills, and the ability to manage cross-functional teams across multiple countries.
Job Responsibilities
- Act as a company representative to showcase the company’s image, develop and maintain strong customer relationships.
- Serve as the communication bridge between our company and clients, leading business negotiations to reach fair and advantageous commercial terms.
- Receive client RFQs (Requests for Quotation), interpret pricing requirements, and manage a smooth quotation process.
- Organize and participate in initial technical meetings with clients to ensure clear objectives and robust internal collaboration.
- Coordinate contract adjustments and process changes with internal teams and customers.
- Participate in cross-functional collaboration with engineering, manufacturing, and business units.
- Achieve/exceed annual business plan forecast and support strategic sales goals.
- Identify opportunities for increased sales and profit improvement on maintenance business.
- Coordinate internal resources to resolve issues at all stages, ensuring successful project ramp-up and mass production.
Qualifications
- Strong logical thinking, with an ability to analyze complex situations and propose effective solutions.
- Excellent communication and organizational skills to lead and drive coordination between internal teams and clients.
- Quick learner with strong responsibility, and a talent for identifying and solving problems.
- Able to handle pressure, with attentive and detail-oriented work habits.
- Prior experience in the automotive components industry is required.
- Experience in the automotive industry, particularly with OEMs and Tier 1 suppliers, is preferred.