Medical Office Front Desk

Benefits/PerksGreat Work EnvironmentJob SummaryWe are seeking a Front Desk/Patient Care Coordinator to join our team! As a Front Desk/Patient Care Coordinator, you will be responsible for greeting patients who come in the door, checking them in, and pulling relevant patient files or obtaining new patient information. You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence records, as appropriate. The ideal candidate is VERY organized, has strong customer service and interpersonal skills, and works well independently and within a team. Experience working with insurance, eligibility/verifications, and medical correspondence. Spanish speaking is preferred. We work in a hybrid medical office that is growing and ever expanding in pain management, aesthetics, and wellness. Responsibilities Greet patients who walk through the doorAscertain their needs and get them checked inPull their medical records, or take a new patient historyAnswer the phone and schedule appointments or answer patient questionsMaintain comprehensive medical records, as neededMaintains a smile at all times Asks for Google/Facebook likes and testimonialsProfessional guest communication  Assists other support team members when asked Maximize revenue generation for both treatments and retail Able to maneuver through the software program quickly and effectively Accurately enters point of sale data Efficient at making reservations, check-in and check-out QualificationsStrong customer service skillsExcellent organizational skillsAttention to detailFamiliarity with basic computer programs, such as the Microsoft Office suitePrevious medical office experience desiredGood selling abilities Flexible schedule Professional image with gracious, warm, and genuine personality Good organizational skills and follow-through Able to multi-task and improvise on the spur of the moment  Behavioral CharacteristicsStrong guest service orientation Cheerful, upbeat personality Enjoys team environment and interaction with co- workers Excellent communication skills Flexible and cooperative High personal standards, good self-esteem High energy, able to work in fast-paced environment Good sense of time management Good sense of humor Self-motivated, driven and passionate about Medi Spa/Spa Seeks out knowledge and enjoys learning, strives for professional growth

Salary : $17 - $19