Warehouse Supervisor

Warehouse Supervisor

Reports To: Distribution Center (DC) Manager

Direct Reports: 9–12 team members

Position Summary

The Warehouse Supervisor is responsible for overseeing daily warehouse operations to ensure efficiency, accuracy, and safety. This role includes managing team performance and driving continuous improvement in warehouse processes. The ideal candidate is a hands-on leader who thrives in a fast-paced environment and can balance multiple priorities with attention to detail.

Key Responsibilities

Daily Operations & Team Leadership

• Plan, coordinate, and manage daily warehouse assignments to meet operational goals.
• Supervise and train team members, providing regular coaching, feedback, and disciplinary action as needed.
• Maintain detailed records of daily warehouse activities and report on performance metrics.
• Identify and implement process improvements to enhance productivity and efficiency.
• Collaborate with auditors to ensure compliance with all operational guidelines and company procedures.

Warehouse Inspection & Safety

• Ensure a clean, safe, and organized warehouse environment at all times.
• Monitor adherence to quality, rotation, and accuracy policies.
• Oversee shift transitions to ensure seamless handoffs and continued operational flow.

Shipping & Documentation

• Oversee the accurate and timely processing of shipping and receiving documentation.
• Support and coach team members to ensure documentation accuracy and compliance.

Safety & Security

• Assist the DC Manager with security and fire safety protocols, ensuring all employees follow established safety procedures.

Qualifications

Education & Experience

• Bachelor’s degree in Business, Management, or related field (or equivalent experience).
• 2–4 years of supervisory experience in a warehouse or manufacturing environment.

Skills & Competencies

• Strong leadership and team development skills.
• Excellent written and verbal communication abilities.
• Proven ability to make decisions quickly and effectively under pressure.
• Highly organized with strong attention to detail.
• Ability to prioritize tasks in a fast-changing environment.
• Skilled in building rapport with hourly associates and peers.
• Strong problem-solving and multitasking abilities.

Core Competencies

• Integrity & Trust
• Commitment & Work Ethic
• Customer Focus
• Quality & Continuous Improvement
• Cost Awareness
• Diversity & Inclusion
• Engagement & Team Collaboration

Preferred Traits

• Team Player: Works effectively with others to achieve goals.
• Leader: Motivates and inspires team members to perform at their best.
• Self-Starter: Demonstrates initiative and independence.
• Growth-Oriented: Seeks opportunities for development and advancement.
• Flexible: Adapts easily to change and shifting priorities.

You should be proficient in:

• Hazard Analysis and Critical Control Points (HACCP)
• OSHA 10-Hour Certification (OSHA 10)
• Warehouse Experience
• Material Handler Experience
• Distribution Experience
• Loading and Unloading Vehicles
• Forklift Licensed
• Excellent Communication Skills
• Experience in a Manufacturing Environment

Machines & technologies you'll use:

• ERP Software