What are the responsibilities and job description for the Sales Coordinator position at Aebi Schmidt?
Sales Coordinator
Position
The Sales Coordinator for Towmaster plays a key role in supporting the sales team and ensuring a high level of customer service throughout the sales process. This position serves as an important point of contact for customers, dealers, vendors, and internal business partners, providing timely and professional support from initial inquiries through order completion. Responsibilities may include answering and directing phone calls, responding to customer questions, processing information, coordinating requests, and assisting the sales team with day-to-day administrative and operational needs.
Responsibilities
- Assists Leadership and Sales Teams in the distribution of marketing materials.
- Assists Leadership and Sales Teams in the creation of presentations as needed.
- Review all new trailer orders for accuracy.
- Complete weekly order entry into SAP.
- Manage Stock List information and coordinate updates with Process Planning/Production.
- Handle MSO process from beginning to end, including duplicates.
- Handle sales-focused VIN processes, coordinating with Parts team as needed.
- Responsible for maintaining and auditing customer information in SAP.
- Manage and record service orders and change orders.
- Develop and distribute Sales Order Acknowledgements.
- Prepare and issue ST3/tax documentation for customers.
- Process credit memo requests.
- Collaborate with Sales by providing information, responding to customer questions, and quoting as needed.
- Facilitate communication from sales with cross-divisional partners, providing updates on issues and completions.
- Assist coworkers with sales-related SAP information, documentation, materials, and forms.
Qualifications
- Good customer service skills.
- Strong attention to detail.
- Prioritize tasks on a daily and weekly basis.
- Ability to handle confidential sales information appropriately.
- Able to work independently or in small groups.
- Ability to read, write, comprehend, and verbally communicate simple instructions, short correspondence, and memos in English.
- Ability to communicate and be understood in one-to-one and small group settings.
- Knowledge of basic mathematics
-
2 years Administrative experience
Benefits
- 401k with Company Match After 90 Days
- Health Insurance 1st of the Month after Hire
- Vision & Dental Insurance 1st of the Month after Hire
- Life & Disability Insurance 1st of the Month after Hire
- Flexible Spending
- 80 Hours of Paid Vacation Upon Hire
- Reimbursement for Work Boots and Prescription Safety Glasses
- Holiday Package
Aebi Schmidt is an Equal Opportunity/Affirmative Action Employer.
EOE/M/F/Vet/Disabled