What are the responsibilities and job description for the Program Coordinator position at Advocate Program, Inc?
Company Overview
The Advocate Program, Inc. is a private, not-for-profit, 501 c (3) justice agency that offers probation, diversion, community service, DUI and traffic programs, domestic violence programs, substance abuse and mental health evaluations and treatment to court-ordered individuals. It has expanded to work with juveniles and families in the juvenile justice field, families impacted by family conflict and violence, and homeless veterans and their families.
SUMMARY:
The BH Coordinator manages day-to-day clinical activity schedules and adult behavioral health grant coordination.
Education and/or Experience:
Bachelor’s degree in public health administration, human services, or a related field. 3 years of experience in coordination and/or management of staff.
Qualification Requirements:
- Strong understanding of case management/care coordination principles and recovery-oriented system of care principles.
- Excellent coordination and scheduling skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and basic knowledge of office equipment.
- Exceptional organizational and project management skills.
- Strong written and verbal communication skills to effectively troubleshoot and resolve conflicts.
- Familiarity with regulatory and compliance standards.
Responsibilities:
- Develop and maintain strong relationships with providers to support client access and expand the provider network.
- Attend community meetings as needed.
- Work with providers to ensure timely appointments, streamlined referrals, and efficient care coordination processes.
- Monitor provider availability and address gaps in access, collaborating on solutions to improve care access.
- Oversee scheduling.
- Work with research and evaluation partners to ensure grant deliverables are met.
- Responsible for grant data and report submissions.
- Serve as grant/project point of contact.
- Coordinate and troubleshoot space or facility issues.
- Coordinates with Advocate Program Care Coordinators, Peer Specialist, and SOAR Case Managers.
- Oversee the implementation of standardized care coordination protocols across provider teams to enhance quality and consistency of care.
- Develop and share performance reports with providers and organizational leadership.
- Track and report on provider adherence to care coordination protocols, facilitating regular performance feedback.
- Miscellaneous Duties as assigned.
Physical Demands & Working Conditions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
The employee performs work in a normal office setting within a reasonable environment. While performing the duties of this job, the employee may be required to perform local and non-local travel.
Job Type: Full-time
Pay: $45,760.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Vision insurance
Work Location: Hybrid remote in Miami, FL 33125
Salary : $45,760
