Patient Coordinator

Preferred Search Group is partnering with a top-rated private dental practice in Rockwell, TX to find a Patient Coordinator. This is a critical role in the overall success of the practice and the ideal candidate will have previous collections and treatment coordinator experience. Pay for this position is $25-28/hour depending on experience.

Schedule:

Monday-Thursday 7a-4p

Duties

• Greet patients warmly and assist with appointment scheduling, rescheduling, and cancellations
• Handle new patient calls and re-care patient calls
• Post insurance payments and manage the AR of the practice
• Prepare and monitor practice statistics and provide to doctor for daily and weekly team members
• Coordinate marketing projects
• Coordinate time sheet submittal and payroll submission promptly
• Coordinate training of new team members on computer software
• Complete new team member packets in a timely manner
• Coordinate all vacation schedules and requests for time off with doctor and add to schedule
• Coordinate training for all newly hired team members
• Coordinate coverage for team members during sick days, CEU or vacation and fill in for other office personnel as needed
• Balance petty cash on hand and be accountable for receipts and reconciling
• Take responsibility for the security and accounting for all cash and checks
• Make necessary entries to computer, insurance updates, balance updates, payments, etc
• Ensure insurance claims are submitted electronically and within 24 hours of procedure (making corrections if needed, resubmitting if needed)
• Ensure health of Insurance AR by making sure it is complete by the 10th of each month
• Run Audit Trail each day
• Review production and collection reports daily
• Ensure all team members maintain proper licensure
• Support consultations as needed
• Ensure X-ray and maintenance logs are current and compliant
• Ensure inside and outside of office is kept tidy and neat
  
  

Requirements

• Previous collections and treatment coordinating experience
• Experience working in a fee for service office highly desired
• High school diploma
  
  

Benefits

• Paid vacation
• Free dental care (family dental days for spouse and children)
• Paid holidays
• 401 K with employer match
• Team bonuses