What are the responsibilities and job description for the General Manager – Downtown Los Angeles Hotel position at Advice Personnel?
General Manager – Downtown Los Angeles Hotel
An established owner/operator of hospitality assets is seeking an experienced General Manager to oversee a landmark hotel located in downtown Los Angeles.
This is a highly visible leadership role requiring strong operational oversight, team development, financial acumen, and the ability to deliver an exceptional guest experience. The GM will manage vendor relationships for security, cleaning, and other contracted services, while also working closely with ownership to drive efficiency and long-term value.
Key Responsibilities:
- Oversee the successful opening and day-to-day operations of the hotel, including front desk, housekeeping, food & beverage, and maintenance.
- Hire, train, and mentor department leaders and staff, fostering a service-oriented, high-performance culture.
- Develop and implement revenue strategies across guest rooms, restaurants, bars, and event spaces to maximize profitability.
- Create and manage operational budgets, approve expenditures, and monitor financial performance including forecasting, variance analysis, and cost control.
- Manage vendor relationships for security, cleaning, and other contracted services to ensure quality and efficiency.
- Resolve escalated guest concerns, operational challenges, and booking or billing issues promptly and professionally.
- Serve as brand ambassador, representing the hotels to guests, local community, and industry partners.
- Ensure compliance with all relevant laws, regulations, and company policies, maintaining a safe environment for guests and staff.
- Monitor staff performance, implement training programs, and maintain high levels of employee engagement and satisfaction.
- Partner with ownership on strategic planning, identifying long-term growth opportunities, and maintaining competitive positioning in the market.
Qualifications:
- 8 years of progressive hotel leadership experience, with at least 3 years in a GM or senior operations role.
- Experience in pre-opening, opening, or repositioning properties preferred.
- Proven financial management skills, including budgeting, forecasting, and P&L oversight.
- Experience managing multiple outlets, including restaurants, bars, and event spaces.
- Exceptional leadership, communication, and relationship-building skills.
- Bachelor’s degree in Hospitality Management, Business Administration, or related field preferred.
Base Salary: $140,000 – 160,000 plus company medical/dental benefits contribution and 401k.
The above salary range represents Advice's good faith and reasonable estimate of the possible base compensation range at the time of posting and is not reflective of the total compensation package, which may also include benefits, equity and other non-cash incentives.
Please send your resume for immediate consideration to: nlipari@adviceny.com
If this particular role isn’t the ideal fit, please feel free to forward your resume to the email above to explore other available opportunities. Please also feel free to share this posting with anyone in your network who might be open to learning more. Referrals are always appreciated!
Advice Personnel
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Salary : $140,000 - $160,000
