What are the responsibilities and job description for the Referral Specialist position at AdventHealth Medical Group West FL?
All the benefits and perks you need for you and your family :
Benefits from Day One
Paid Days Off from Day One
Student Loan Repayment Program
Career Development
Whole Person Wellbeing Resources
Mental Health Resources and Support
Our promise to you :
Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule : Full Time
Shift :Days - must be available Monday through Friday 8AM to 5PM
Location : Virtual
The community you'll be caring for : AdventHealth Medical Group West Florida
Rollover PDO with service year increases in accrual
Comprehensive benefits package; including tuition reimbursement and matching 403b plan
Patient facing positions receiving company paid initial sets of scrubs
Company Discount programs
Growing Organization
Reimbursement for clinical position certifications
The role you'll contribute :
The Referral Specialist, under the direction of the Referral Specialist Manager, is responsible for receiving and processing referral requests in a centralized call center environment. Processes medical record requests pertinent to the referrals as well as obtains authorizations as needed. Serves as a liaison between patients and medical office support staff in regards to referrals and appointment scheduling.
The value you'll bring to the team :
Assists patients in a prompt, courteous, and efficient manner.
Serves as liaison between the insurance company, the patient, and the physician office.
Directs patients to the appropriate specialists and vendors according to their insurance.
Takes accurate and legible messages, including time, date and other pertinent details.
Answers non-clinical questions for patients and routes all other calls as appropriate.
Qualifications
The expertise and experiences you'll need to succeed :
High School Diploma or equivalent - Required
1 year experience in insurance referrals or authorizations - PreferredThis facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.
Category: Physician Services
Organization: AdventHealth Medical Group West FL
Schedule: Full-time
Shift: 1 - Day
Req ID: 25041405
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.