What are the responsibilities and job description for the ServiceNow ITSM Developer: Hybrid / This week interview position at Advent Global Solutions, Inc.?
Already placed multiple resources and they started the work with this customer and we can setup immediate interviews.
Location: San Francisco, CA/ Cincinnati, OH/ Dallas, TX (Onsite at either of these locations, Hybrid can also be considered )
Duration: 6 months with possible extensions
Work Mode: Hybrid
Experience as a ServiceNow ITSM Developer and Implementing Incident Management, Problem Management, Change Management, Knowledge Management, or Service Catalog, Mobile App, Virtual Agent, integrations
Ability to configure ServiceNow ITSM applications in alignment with approved design plans
Knowledge of unit testing, system integration testing, performance testing, user acceptance testing, or any client-specific testing
Experience with developing ServiceNow software solutions using JavaScript, Jelly, one or more Web Services, XML, HTML and CSS
Familiarity with SQL query creation and LDAP Query for connecting to and pulling data from Oracle, MySQL databases, and AD respectively
Worked with and understands the value in creating repeatable processes to design development, test, staging, and production environments that are reliable with high availability
Must be ServiceNow Certified Systems Administrator
Should possess knowledge in Agile/Scrum methodology
Basic knowledge with ITIL/industry standards
Knowledge of software development lifecycle (SDLC)
Behavioural competency
Effective communication skills with both non-technical and technical audiences (verbal and written)
Excellent Interpersonal skills to work with the project team members collaboratively
Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives)
Good to Have:
ServiceNow Implementation Specialist certification
ITIL V3/V4 foundation certification