What are the responsibilities and job description for the ServiceNow Enterprise Architect (ITOM / ITSM / FSM) position at Advent Global Solutions, Inc.?
Job Details
Role: ServiceNow Enterprise Architect (ITOM / ITSM / FSM)
Location: San Francisco, CA or Dallas, TX (Local candidates preferred)
Required Skills & Experience
- 7 12 years of overall IT experience, with at least 5 years in ServiceNow architecture and solution design.
- Proven hands-on experience with ServiceNow ITSM, ITOM, and FSM modules.
- Strong understanding of enterprise architecture frameworks and architectural governance.
- Experience creating architectural blueprints, process flows, integration maps, and security models.
- Knowledge of CMDB, Discovery, Orchestration, Flow Designer, Service Catalogs, and platform automation.
- Strong understanding of security controls, compliance frameworks, and platform security requirements.
- Deep experience with integrations (REST, SOAP, MID Server, OAuth, SSO).
- Excellent communication, documentation, stakeholder management, and presentation skills.
Preferred Qualifications
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Implementation Specialist (CIS) in ITSM / ITOM / FSM
- ServiceNow Certified Application Developer (CAD)
- Experience with ITIL v4 processes
- Background in enterprise architecture (TOGAF, SAFe, etc.)
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Salary : $60 - $70