What are the responsibilities and job description for the Security Operations Systems Administrator position at Advantage Technical?
Security Operations & Systems Administrator
Location: Southwick, MA-hybrid model | Type: contract to hire
Pay range: 45/hr-67/hr
About the Role
We are looking for a security operations professional to join our team as a SecOps & Systems Administrator. This is a security-first role - you will bring strong SecOps experience to our day-to-day detection, response, and hardening work, and you will be the designated owner of our DigiCert platform and certificate lifecycle. Systems administration is a secondary part of the job, supporting the servers, backups, and endpoints that the security program depends on. You will work closely with the Security Operations (SecOps) department and the wider IT team.
What You'll Do
Security Operations
- Monitor, triage, and investigate security alerts from XDR, MDR, and other security tooling, escalating and driving incidents to resolution
- Participate in incident response, including containment, evidence gathering, root cause analysis, and post-incident documentation
- Support vulnerability scanning and remediation, prioritizing findings by risk and working with system owners to close them
- Apply and maintain security baselines, access controls, and configuration standards across servers, endpoints, and network devices
- Review and tune firewall policies and network security controls, with a focus on Fortinet environments
- Help build and improve runbooks, detection use cases, and security processes, and support audits and compliance requests with clear evidence
DigiCert & Certificate Lifecycle
- Own and administer the DigiCert account and platform, including organization and domain validation, user roles and permissions, ordering, renewals, and vendor relationship
- Manage the certificate lifecycle end to end - issuance, deployment, renewal, replacement, and revocation - so that no certificate expires unexpectedly
- Maintain a complete, accurate certificate inventory with owners, expiration dates, and the systems each certificate protects
- Build and maintain certificate discovery, monitoring, and renewal automation via ACME, API-based workflows, and expiry alerting
- Design and maintain internal PKI, including certificate templates, policies, and trust chains, and set standards for key length, algorithms, and certificate use
- Partner with application, infrastructure, and network teams to plan deployments and resolve TLS/SSL issues quickly
Systems Administration
- Administer and patch Windows Server environments, including Active Directory and Group Policy
- Monitor backup jobs, verify recoverability, and assist with restore testing
- Manage endpoints and automate patching, scripting, and alerting through NinjaOne (RMM)
- Provide hands-on Fortinet networking support, including basic configuration, monitoring, and troubleshooting
Required Qualifications
- Strong, hands-on experience in a security operations role, including alert triage, investigation, and incident response
- Working knowledge of XDR and/or MDR platforms and security monitoring workflows
- Proven experience managing digital certificates and PKI, including CSR generation, certificate chains, renewals, and revocation
- Experience administering a public Certificate Authority platform - DigiCert strongly preferred
- Solid understanding of TLS/SSL, DNS, firewalls, and core networking and security fundamentals
- Strong troubleshooting skills, sound judgment, and the ability to work independently while keeping the SecOps department informed
- Clear written communication for documentation, runbooks, and cross-team coordination
Preferred Qualifications
- Experience working at a Managed Service Provider (MSP), including supporting multiple client environments and ticket-driven workflows
- Experience with Windows Server and Active Directory administration
- Experience with Fortinet firewalls or other Fortinet security products
- Experience with NinjaOne or a comparable RMM platform
- Experience monitoring or managing enterprise backup solutions
- Relevant certifications: Security , CySA , GCIH, NSE (Fortinet), or a PKI/CA-specific credential
What Success Looks Like
- Zero unplanned outages caused by expired or misconfigured certificates
- DigiCert fully owned and documented, with a current certificate inventory and automated renewal and alerting in place
- Security alerts and incidents handled quickly, with clear documentation and measurable reductions in open vulnerabilities
- Reliable support for server, backup, endpoint, and network tasks without pulling focus from security priorities
- A strong working relationship with the SecOps department, with proactive communication on priorities and risks
The base pay range listed reflects what we reasonably expect to offer for this role. Actual pay may vary based on location, experience, and performance. Depending on the position, benefits may include medical, dental, and vision coverage; retirement and savings plans; paid holidays and time off; supplemental insurance; and additional wellness or incentive programs.
Advantage Technical connects top- talent in technology, engineering, and technical fields with forward-looking companies.
Advantage Technical is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Advantage Technical offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Advantage Technical is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.
Advantage Technical is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Advantage Technical is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.