What are the responsibilities and job description for the Account Coordinator position at Advantage Tech?
Responsibilites
Order Entry
- Follow all procedures in place to ensure successful order entry.
- Communicate with customers/sales/production on status of orders.
New Customer Set Up
- Obtain new customer information and tax information.
Maintain Electronic Files
- Properly maintain electronic copies of files from art, order acknowledgements, POs, etc.
Accounts Receivable
- Communicate with accounting to maintain reasonable aging for AR.
- Process CC payments.
Shipping
- Supply freight quotes to customers and sales staff when requested.
- Work with shipping to determine necessary ship dates, carriers, etc.
- Perform damage/loss claims as necessary.
Sales Support
- Sending and preparing mailers and samples as needed.
- Supply reports to Customers, Churchill Departments and Sales when requested.
Quality
- Perform Internal Audits per SQF Regulations and reporting them to the Quality Control Department
- Ensure all work areas are organized and maintaining a clean and efficient environment.
- Report any inefficient or unsafe conditions to management upon discovery of the conditions.
- Report customer complaints to and assist with communication of issues to appropriate parties for corrective action.
Salary : $40,000 - $50,000