What are the responsibilities and job description for the Operations Teller position at Advantage Federal Credit Union?
The Full time Operations Teller role will oversee teller line operational functions. Supports other branch tasks and functions; conducts scheduling of tellers and approval of time cards. The salary range for this position is $23.00-$24.00 per hour.
Essential Functions & Responsibilities
>Completes daily activities of teller role, such as processing transactions for members, assisting with servicing issues taking action to ensure member data on file is complete.
>Generates teller referrals for platform.
>Monitors daily activities of other tellers, including schedules and time cards.
>Monitors and maintains branch operations and activities for compliance with established policies, processes, and procedures.
>Maintains branch cash levels via managing vault cash, orders and shipments.
>Audits, balances and fills cash machines according to procedures.
>Audits, balances and fills ATM's according to procedures. Performs first line maintenance on ATMs, and other branch equipment.
>Attends training to perform functions and ensures tellers are operationally proficient.
>Orders and maintains branch inventory, of negotiable items (i.e. debit cards, gift cards, corporate & starter checks).
>Responsible for Supervisor overrides to prevent fraud and losses.
>Performs other job related duties as assigned.
Performance Measurements
Essential Functions & Responsibilities
>Completes daily activities of teller role, such as processing transactions for members, assisting with servicing issues taking action to ensure member data on file is complete.
>Generates teller referrals for platform.
>Monitors daily activities of other tellers, including schedules and time cards.
>Monitors and maintains branch operations and activities for compliance with established policies, processes, and procedures.
>Maintains branch cash levels via managing vault cash, orders and shipments.
>Audits, balances and fills cash machines according to procedures.
>Audits, balances and fills ATM's according to procedures. Performs first line maintenance on ATMs, and other branch equipment.
>Attends training to perform functions and ensures tellers are operationally proficient.
>Orders and maintains branch inventory, of negotiable items (i.e. debit cards, gift cards, corporate & starter checks).
>Responsible for Supervisor overrides to prevent fraud and losses.
>Performs other job related duties as assigned.
Performance Measurements
- Member Service and Communications: To insure that the teller line is providing friendly, professional, personal service to all members. To keep management informed regarding key sales, operating, and staff issues affecting the branch.
- Accountability and Teamwork: To support teamwork and maintain a professional work environment; businesslike appearance.
- Job Knowledge: In-depth knowledge of products, services and operations.
- Productivity: Achieve individual and branch referral goals; accuracy in processing and work; operate efficiently and effectively.
Salary : $23 - $24