Account Manager - Workforce Solutions

Description

Overview:

The Account Manager of Workforce Solutions supports the Director of Workforce Solutions in expanding and executing workforce training initiatives at Advanced Technology Institute (ATI). This role focuses on relationship development, program coordination, and operational support for non-degree training, incumbent worker programs, and ATI’s Co-op Program.

Key Responsibilities:

• Support the development and execution of workforce training and continuing education initiatives.
• Coordinate and support the B2B growth of ATI’s Co-op Program, including:
• Take an active role in the recruitment and onboarding of new employer partners.
• Coordinating student placements with employer partners.
• Monitoring student eligibility, participation, and progress in alignment with academic and workplace standards.
• Supporting communication between ATI, students, and employer partners to ensure successful outcomes.
• Assisting in tracking scholarship awards and program participation tied to student employment.
• Identify and cultivate new employer relationships to expand workforce training and Co-op opportunities.
• Meet or exceed goals in identifying new contacts, partnerships, and program enrollment activity. 
• Coordinate logistics and delivery of non-degree training programs, including scheduling, communication, and follow-up with employer partners.
• Help track and meet goals for new contacts, partnerships, and program participation.
• Maintain accurate records of outreach, partnerships, and activity within the CRM platform.
• Assist in the development of proposals and agreements for customized training and workforce solutions.
• Participate in community, industry, and employer networking events to support ATI’s visibility and engagement.
• Support employer engagement efforts, including communication, relationship maintenance, and identifying opportunities for expanded collaboration.
• Contribute to presentation materials, reports, and program documentation.
• Travel within the Hampton Roads area as needed for employer meetings and events.

Qualifications:

• 1–3 years of experience in business development/B2B sales, employer relations, workforce development, program coordination, or student services preferred.
• Experience working with employer partnerships, internships, or co-op style programs is a plus.
• Experience working within the skilled trades industry a plus. 

Education:

• Associate or bachelor’s degree in business, communications, education, or a technical field preferred.

Skills and Abilities:

• Strong interpersonal and relationship-building skills.
• Effective verbal and written communication abilities.
• Organized with strong attention to detail and ability to manage multiple priorities.
• Strong B2B sales skills with a focus on relationship building, prospecting, and closing new business. 
• Self-motivated with the ability to work both independently and collaboratively.
• Basic understanding of business development, customer service, and partnership engagement.
• Proficiency with CRM systems and standard business software.
• Problem-solving skills and a willingness to learn and adapt.